Oraine Jones
Columbus,GA
Summary
Reliable Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing friendship. Results-driven Data Entry Clerk with extensive database management expertise. Proven history of successful error detection and correction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
TRS & STS CA/OPR
Hamilton Telecommunications
05.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
Data Entry Clerk
Global Call Center Solutions
08.2021 - 03.2022
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
- Identified and corrected data entry errors to prevent duplication across systems
- Adhered to strict data confidentiality policies to prevent information leakage
- Proofread and edited documents to correct errors
- Exceeded quality goals to support team productivity
- Organized billing and invoice data, prepared accounts receivable and generated revenue reports to support audits
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines
- Reviewed source documents to locate required data for entry
- Gathered and documented statistical information to generate reports
- Identified, corrected and reported data entry errors.
Part Time Key Holder
Dollar General
01.2020 - 09.2020
- Sold various products by explaining unique features and educating customers on proper application
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Built and maintained relationships with peers and upper management to drive team success
- Answered incoming telephone calls to provide store, products and services information
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Built trusting relationships with customers by making personal connections
- Acted as initial contact in addressing customer concerns
- Mentored team members in mastering sales techniques to consistently exceed objectives
- Worked with fellow sales team members to achieve group targets
- Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Education
High School Diploma -
Kendrick High School
05.2019
Savannah State University
05.2019
Skills
- Inventory control procedures
- Cash handling accuracy
- Retail loss prevention
- Merchandising knowledge
- Dispute mediation
- Customer- and service-oriented
- Energetic self-starter
- Superb time management
- Verbal/written communication
- Reliable and punctual
- Team player mentality
- Listening skills
- Data transcription
- Proficient with [Database]
- Meticulous attention to detail
- Advanced clerical knowledge
- Error identification
- Administrative support specialist
- Verifying data accuracy
- Advanced MS Office Suite knowledge
- Customer service-oriented
- Project management
- Critical thinker
- Resourceful
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Calm Under Pressure
- Active Listening
- Verbal Communication
- Problem Resolution
- Decision-Making
Timeline
TRS & STS CA/OPR
Hamilton Telecommunications
05.2022 - Current
Data Entry Clerk
Global Call Center Solutions
08.2021 - 03.2022
Part Time Key Holder
Dollar General
01.2020 - 09.2020
High School Diploma -
Kendrick High School
Savannah State University
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