Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ORAINE MCKENZIE

ORAINE MCKENZIE

Kingston

Summary

Goal-oriented and innovative professional dedicated to contributing to the development and profitability of an organization. Strong
leadership qualities and a focus on building and maintaining positive customer relationships to ensure high levels of customer
satisfaction. Committed to implementing sustainable practices to align with environmental and social responsibilities.

Overview

2027
2027
years of professional experience

Work History

Contractor - SPO Projects

CIBC Caribbean Bank
Kingston
2025 - Current

Completed day-to-day duties accurately and efficiently.

  • Proposed ideas and solutions that improved team collaboration and project outcomes.
  • Worked with cross-functional teams to achieve goals.
  • Guided colleagues to foster a collaborative work environment and enhance teamwork.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked effectively in team environments to make the workplace more productive.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Assisted Digital Banking Officer and Admin Coordinator with client support and administrative tasks.

Luggage Handler

Princess River Side Lodge
Fairbanks
05.2025 - 09.2025
  • Operated baggage handling equipment safely and efficiently.
  • Loaded and unloaded luggage from vehicles and storage areas.
  • Collaborated with team members to expedite timely baggage delivery.
  • Followed safety protocols during all handling procedures to prevent injuries.
  • Maintained clean, organized work areas to uphold safety compliance.
  • Maintained accurate records of all baggage handling activities.
  • Addressed customer inquiries regarding lost or delayed baggage to enhance service experience.

Education

Political Strategy Management & Psychology Minor -

University of The West Indies, Mona
Kingston
01-2025

High School Diploma & Associate Degree - CSEC (5) & CAPE (4)

Excelsior High School
Kingston
06-2020

Skills

  • Quality assurance
  • Process optimization
  • Data documentation
  • Customer service
  • ICBS
  • NITRO
  • Proficient in the use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Time management
  • Task prioritization
  • Team collaboration
  • Conflict resolution
  • Problem resolution
  • Innovative thinking
  • Written communication
  • Verbal communication
  • Flexible and adaptable
  • Record keeping
  • Proficient in the use of Microsoft
    Office Suite (Word, Excel,
    PowerPoint, Outlook)

Accomplishments

Most Outstanding Worker (05/2023 - 08/2023) - Busch Gardens
This award was earned based on leadership skills and the perform
tasks effectively, which included assisting customers. The selection
was driven by positive feedback on work ethic and creativity.

Timeline

Luggage Handler

Princess River Side Lodge
05.2025 - 09.2025

Contractor - SPO Projects

CIBC Caribbean Bank
2025 - Current

Political Strategy Management & Psychology Minor -

University of The West Indies, Mona

High School Diploma & Associate Degree - CSEC (5) & CAPE (4)

Excelsior High School
ORAINE MCKENZIE