Oralia Torres

• Monitoring accounts: Identifying overdue payments and tracking down customers with unpaid debts
• Sending notices: Sending notices to overdue accounts
• Collecting payments: Collecting payments and posting them to accounts

● Negotiated with customers to settle their debts
● Built relationships with creditors
● Assigned new accounts daily
● Entered data daily
● Monitored daily reports
● Written/phone communication
● Calculated acceptable percentages for settlements

● Accepted inbound calls
● Upsell internet and cable to TV to customers
● Discussed internet speed options
● Discussed channel opportunities and how it rated against other companies

• Office duty
• Teacher assistant
• Help and work with students
• Experience with students
• Managed and instructed fourth, seventh and eighth grade tutoring students with subjects that they have difficulty with
• Self-motivated, with a strong sense of personal responsibility.
• Monitor students performance
• Substitute teacher/ creating activities for students