ORAR ALDHAHERI
Brooklyn,NY
Summary
Dynamic customer service professional with experience at Quad Cinema, excelling in cash handling and effective communication. Proven ability to enhance guest experiences while maintaining high standards of cleanliness and safety. Recognized for problem-solving skills and teamwork in fast-paced environments, ensuring smooth operations and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Usher/Concessions/Box Office Attendant
QUAD CINEMA
Manhattan, New York
08.2025 - Current
- Greeted guests, checked tickets, directed patrons to auditoriums, and maintained clean, safe, welcoming theater environment, enhancing overall guest satisfaction.
- Managed ticket sales in fast-paced cinema environment, operated POS systems, handled cash and digital transactions, and assisted guests with showtimes and seating, ensuring efficient service during peak hours.
- Energetic and customer focused concession attendant with experience preparing and serving popcorn and other theater snacks in a fast-paced cinema environment. Skilled in maintaining cleanliness and food safety standards, operating concession equipment, handling cash and card transactions.
General servicing agent
Onni group
Seattle, Washington
01.2023 - 04.2024
- Attended to tenants, facilitated welcoming communication, assisted with room/floor location requests, and organized room status to maintain optimal occupancy for new tenants.
- Called tenants' rooms to coordinate delivery of products, ensuring timely handoff or placement in front of their apartment doors.
- Organized tenant files on company website by removing slots for former tenants and reserving slots for incoming tenants.
Part-time Cashier
MCDONALDS
Redmond, Washington
06.2019 - 12.2019
- Handled customer orders at drive thru using headset, while managing cash register transactions.
- Processed customer transactions efficiently in fast food environment.
- Processed customer transactions accurately and efficiently at high-volume locations.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in training new cashiers on register operations and customer service standards.
Education
Seattle University - Political Science
Seattle University
Seattle, Washington06-2024
Fordham University - Economics
Fordham University
New York, New York01-2020
Skills
- Concession operations
- Point of sale
- Customer service
- Event promotion
- Hospitality expertise
- Microsoft Excel
- Microsoft Office
- Google Workspace
- Microsoft Teams
- Mac OS
- Teamwork and collaboration
- Time management
- Composed under pressure
- Customer feedback
- Bilingual proficiency
- Leadership skills
- Communication skills
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Usher/Concessions/Box Office Attendant
QUAD CINEMA
08.2025 - Current
General servicing agent
Onni group
01.2023 - 04.2024
Part-time Cashier
MCDONALDS
06.2019 - 12.2019
Seattle University - Political Science
Seattle University
Fordham University - Economics
Fordham University