Orban Reed
Missouri City,TX
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
8
8
years of professional experience
Work History
Cashier
Whole Foods Market Inc
The Woodlands, TX
08.2019 - Current
- Greeted customers promptly and responded to questions.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Parking Lot Attendant
HEB Grocery Store
Sugar Land, TX
02.2017 - 08.2019
- Greeted customers and answered any questions they had about the parking lot.
- Greeted customers and opened car doors to enhance service.
- Provided customer service and information, answered questions and gave directions.
- Provided customer service assistance such as directions, recommendations.
Education
Business Administration And Management
Sam Houston State University
Huntsville, TXSkills
- Ability to connect with people
- Customer service
- Product knowledge
- Negation and relationship building
- Greet customers,
- Make customers feel welcomed and valued
- Understanding budgets
- Building trust
- Finding mutually beneficial solutions
- Active listening
Affiliations
- Acting.
- Was casted in a couple of films .
Timeline
Cashier
Whole Foods Market Inc
08.2019 - Current
Parking Lot Attendant
HEB Grocery Store
02.2017 - 08.2019
Business Administration And Management
Sam Houston State University
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