Ordanis Francisco
Manassas, VA 20112-4615
Summary
Accomplished Data Center Operations Engineer with a proven track record at CyrusOne, adept in managing cross-functional teams and deploying custom server solutions for government and intelligence agencies. Fluent in Spanish and English, I excel in project oversight, system performance, and technical documentation. My leadership and bilingual proficiency have significantly enhanced project delivery and operational efficiency.
Overview
8
8
years of professional experience
Work History
Data Center Operations Engineer
CyrusOne
03.2023 - 01.2025
- Maintained technical fluency in required equipment and networking hardware for assigned jobs and facilities.
- Analyzed operability requirements for upgrades and new equipment installations.
- Provided independent technical reviews of operational procedures and plans to eliminate functional bottlenecks.
- Drafted and updated operations and maintenance manuals to correspond to owned hardware and software assets within overseen equipment.
- Perform maintenance, troubleshooting, and repairs on building automation systems (Commissioning, HVAC, mechanical, electrical, plumbing) with minimal supervision, ensuring system/building reliability and integrity.
- Oversaw the deployment, expansion, and maintenance of data center infrastructure, including power, cooling, and networking.
- Support Chief Engineer in regulatory compliance including but not limited to (OSHA, NFPA, NEC), manage service requests through platforms like ServiceNow, Corrigo, and Zendesk. Provide regular updates to senior management and clients on project status, risks, and milestones.
- Supervised contractors during repairs, maintain fire safety system documentation, and perform electrical repairs on components such as breakers, switches, and lighting fixtures. Managed cross-functional teams, including engineers, vendors, and stakeholders, to ensure seamless project execution.
Support Engineer
Crystal Mover Service Inc.
04.2022 - 03.2023
- Collaborated with outside departments to implement system-wide improvements.
- Connected to computer of client using remote link to install programs and applications.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Developed maintenance methods and trained technicians in preventive maintenance, operations, and troubleshooting of electronic and electro-mechanical systems.
- Diagnosed and repaired automated vehicles and systems using precision measuring tools, while documenting technician activities and repairs.
- Performed emergency vehicle recovery, communicated via P.A. and two-way radios, and conducted high-voltage maintenance (750 VDC), including train operations and equipment inspections.
Manufacturing Engineer
NCS Technologies, Inc.
08.2018 - 08.2020
- Applied project management metrics and tools in oversight of engineering and manufacturing projects and program services.
- Coordinated selection of manufacturing methods, fabrication, and operation of product designs.
- Served as technical liaison between customer, manufacturing, quality assurance and vendor and supplier personnel to resolve technical and quality issues.
- Established and coordinated sub-contracting and outsourcing requirements for machining and processes to overcome in-house production issues.
- Developed and implemented lean manufacturing techniques to enhance production efficiency and quality.
- Collaborated with engineering teams to analyze production costs, improve fabrication procedures along with production control and quality inspections.
- Created instructional materials, program CNC equipment and developed test images for Windows and Linux platforms.
- Managed the review and assembly of first articles, custom servers and racked equipment for government and intelligence agencies.
- Contributed to the development of Google Glass prototypes for medical application.
- Performed project management of Server rack development for clients in government agencies and intelligence departments.
Engineer Technician Intern
Micron Technology, Inc.
03.2017 - 11.2017
- Completed projects by effectively applying engineering, technical, and maintenance procedures.
- Performed work according to project schedules and high quality standards.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Implemented quality assurance procedures to minimize non-conformances.
- Provided technical support and preventive maintenance for semiconductor machinery, reducing tool downtime.
- Repaired equipment following documented procedures and revived equipment during significant downtime events after hours.
- Provided feedback on technical documentation and helped trained team members, improving machine repair times.
Education
Associate of Science - Electronics Engineering And Technology
ECPI University
Manassas05-2017
Skills
- Procedure approval
- Distribution management
- Statistical process control
- Supplier relationship management
- Bilingual Proficiency: Fluent in both Spanish and English
- Custom Server Solutions: Experienced in cable management, design, and deployment of custom server solutions for government and intelligence agencies, including custom network applications, desktops, personalized images, system configurations, and rugged laptops/tablets
- Project Oversight & System Performance: Skilled in overseeing projects and using monitoring tools and equipment through computer software (eg BAS) to ensure optimal performance Expertise in Microsoft Word, data analysis in Excel, and creating professional presentations in PowerPoint
- Technical Documentation & Hardware Upgrades: Experienced in creating technical documentation, interpreting engineering blueprints, and upgrading hardware to meet client specifications Proficient with isometric projections and AutoCAD files
- Core Competencies: Testing & troubleshooting, soldering, data backup & recovery, project management, resource allocation, team leadership, and business continuity Effective communication via email (eg, Microsoft Outlook, MS Teams and Zoom)
- Project management: Led end-to-end planning, execution, and delivery of data center projects within scope, budget, and timeline
- Managed cross-functional teams, including engineers, vendors, and stakeholders, to ensure seamless project execution
Timeline
Data Center Operations Engineer
CyrusOne
03.2023 - 01.2025
Support Engineer
Crystal Mover Service Inc.
04.2022 - 03.2023
Manufacturing Engineer
NCS Technologies, Inc.
08.2018 - 08.2020
Engineer Technician Intern
Micron Technology, Inc.
03.2017 - 11.2017
Associate of Science - Electronics Engineering And Technology
ECPI University
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