Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ordena Timms

Spring Valley Lake,CA

Summary

Compassionate and skilled Behavioral Health Technician with experience at Alora, adept at crisis intervention and individualized care planning. Proven ability to build strong relationships and utilize active listening to enhance patient well-being. Committed to fostering independence and safety through effective documentation and conflict de-escalation strategies.

Overview

2026
2026
years of professional experience

Work History

Behavioral Health Technician

Alora
04.2024 - Current
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Taught clients how to complete basic household chores and prepare food.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Used Software to document patient information, progress notes, and treatment plans.

Private Duty Caregiver

Care.com
2020 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Maintained a clean, organized, and hazard-free environment to ensure client safety at home.
  • Assisted clients with daily living activities such as grooming, bathing, dressing, and feeding for increased comfort and independence.
  • Facilitated seamless transitions between caregiving shifts by maintaining detailed documentation of completed tasks along with any pertinent observations regarding the client''s condition or needs during each shift worked.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Home Health Aide

Wright Home Care
02.2018 - 06.2021
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted with end-of-life care.

LVN Floor Nurse

Texas Angels Home Care
2012 - 09.2017
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and maintain licensure requirements.
  • Contributed to a safe working environment by following infection control protocols and accurately reporting incidents or concerns.
  • Collaborated with physicians to develop customized treatment plans based on thorough assessments of patients'' medical histories, symptoms, and diagnoses.
  • Collected and documented vital signs to maintain current records of patients' conditions.
  • Managed medication cart and dispensed pills, oral therapies and intramuscular injections to patients on Type floor.
  • Measured and recorded patients' vital signs every hour.

Private Duty LVN

ProCare2000
03.2005 - 2012
  • Managed complex medical conditions by coordinating with physicians and implementing appropriate interventions promptly.
  • Enhanced patient safety by diligently following medical protocols and administering medications accurately.
  • Developed customized care plans for patients, resulting in increased satisfaction and comfort levels.
  • Served as a liaison between the patient, family members, and healthcare providers to ensure continuity of care throughout the treatment process.
  • Assisted patients with daily living activities, preserving dignity and encouraging selfsufficiency.
  • Mentored new LVNs entering the private duty sector by sharing knowledge gained from years of experience.
  • Assisted in development and implementation of service plans related to nursing and patient health care needs.

Education

LVN

Concord College
Stanton, CA
06.2004

Associate of Arts -

Fullerton College
Fullerton, CA
05.1998

Santa Ana High School
Santa Ana, CA
06.1992

Skills

  • Active listening
  • Conflict de-escalation
  • Documentation skills
  • De-escalation strategies
  • Skill-building exercises
  • Individualized care planning
  • Assessment administration
  • Time management
  • Behavioral control
  • Relationship building
  • Social skills development

Timeline

Behavioral Health Technician

Alora
04.2024 - Current

Home Health Aide

Wright Home Care
02.2018 - 06.2021

Private Duty LVN

ProCare2000
03.2005 - 2012

Private Duty Caregiver

Care.com
2020 - Current

LVN Floor Nurse

Texas Angels Home Care
2012 - 09.2017

LVN

Concord College

Associate of Arts -

Fullerton College

Santa Ana High School

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