Oren Salman

Property Manager

Salman Properties

Brooklyn, NY

01.2010 - Current

Processed evictions when necessary in accordance with state laws and procedures.
Exercised direct supervision over property staff.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Met with prospective tenants to show property and assess applications or sign leases.
Handled resident complaints and expedited maintenance requests.
Managed and oversaw operations, maintenance and administration of properties.
Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
Worked with on-site and remote service providers to support tenants requesting accommodations.
Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
Responded to tenant maintenance requests according to agreed conditions for building functionality.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Monitored market trends to ensure competitive pricing structures for units under management.
Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
Directed collection of insurance premiums, taxes and incurred operating expenses.
Built relationships with service vendors and submitted associated billing statements.
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
Completed lease applications and verifications, notifying prospects of results.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
Oversaw daily operations, maintenance and administration of various properties.
Drafted and monitored budgets for overall maintenance and operations.
Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
Managed day-to-day activities involving tenants, subcontractors and property management.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Prepared detailed budgets and financial reports for properties.
Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
Oversaw and monitored preventative maintenance and energy management inspections and programs.
Facilitated tenant paperwork processing and verification.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Understood and followed oral and written directions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Displayed strong telephone etiquette, effectively handling difficult calls.
Exceeded customer satisfaction by finding creative solutions to problems.
Maintained updated knowledge through continuing education and advanced training.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Delivered products to customer locations on time.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed day-to-day duties accurately and efficiently.
Answered [Number] calls per shift to assist with customer questions and concerns.
Developed and implemented effective leasing strategies to maximize occupancy rates.
Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
Collected monthly assessments, rental fees, deposits and payments.
Managed all maintenance requests from tenants in a timely manner.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Inspected properties regularly to identify deficiencies and schedule repairs.
Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.

Summary

Overview

Work History

Property Manager

Education

High School Diploma -

Skills

Timeline

Property Manager

High School Diploma -

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