Summary
Overview
Work History
Education
Skills
Activities
Affiliations
References
Timeline
Generic

ORENA MCCLENDON

Summary

Resourceful Senior Human Resources Generalist with specialized skills in employee relations and regulatory compliance. Excel in communication, problem-solving, and adaptability for seamless HR operations and a positive workplace environment. Knowledgeable about all applicable HR laws and standards. Advanced HRIS proficiency.

Overview

10
10
years of professional experience

Work History

People Business Partner

Confiz, LLC.
10.2022 - 06.2024
  • First Point of Contact for People Operations, North America.
  • Maintains HRIS system, and timely processing of EE verifications, Leave Requests, as needed for the US business unit.
  • Execute full life cycle for full-time and contract employees.
  • Facilitated communication between cross-functional teams throughout the organization.
  • Work with the People Experience Team to facilitate the company's Performance Management system for US employees.
  • Work with the Talent team to implement trainings to drive business performance.
  • Research, make recommendations, and implement market competitiveness related to compensation and benefits.
  • Research, Review, and Negotiate plan changes and renewals for all benefit offerings for US employees. Introduced additional benefit offering to benefit single employees.
  • Ensure the company's compliance with federal, state, and local employment laws and regulations.
  • Coordinate between company attorney and employees to process and keep up-to-date visa statuses.
  • Work with various People Teams to ensure world-class employee experience, increasing employee satisfaction by 15%.
  • Partner with Finance to handle state and Federal regulated financial obligations and payroll processing.
  • Help to increase payroll accuracy and diminish payroll issues.
  • Collaborated with senior management teams to identify and address organizational challenges, utilizing data-driven insights.
  • Identified opportunities for cost savings through process improvement initiatives.
  • Implemented changes in internal policies to create a more efficient work environment.

HR Coordinator (Generalist)

Pediatric Complex Care of Arkansas.
North Little Rock, USA
10.2020 - 07.2022
  • Consults with and advises managers and staff on employee relations, disciplinary actions, performance evaluations, Policy and Procedures, Compliance, etc.
  • Facilitate and manage the staffing process and full employee life cycle, including recruiting, interviewing, hiring, onboarding, and exiting.
  • Managed all benefit programs for the company and was a liaison between the broker and employees.
  • Serve as primary contact in Human Resources for employees and managers from onboarding through termination, employee relations, and employee engagement.
  • Facilitate HR trainings for managers and employees, improved new hire orientation, and implemented new practices.
  • Implement and project manage key Human Resources initiatives and programs within the organization.
  • Provided support for up to 100 employees, including departmental managers, by administering benefits, leaves of absence, and accommodations.
  • Maintain records and compile statistical reports concerning personnel-related data.
  • Update and maintain department and company-wide documents and forms.

HR Generalist

ABC Financial Services Inc.
Sherwood, USA
08.2019 - 03.2020
  • Consulted with managers and staff on employee relations, disciplinary actions, compensation, promotions, merit, performance evaluations, etc.
  • Implemented and project-managed key Human Resources initiatives and programs within the organization.
  • Served as the primary contact for my business unit in Human Resources for employees and managers from onboarding through termination.
  • Facilitated HR training, organized, and led new hire orientations, cutting the time frame by a third.
  • Created a new hire survey to be sent to new hires to evaluate their onboarding experience, team engagement, and 30-60-90-day period.
  • Provided support for up to 950 employees, including departmental managers, by administering benefits, 401K, leaves of absence, accommodations, safety, and wellness.
  • Successfully created policy, implemented, and organized the company's first Community Time Off Program, which yielded 30% participation in the first year.
  • Used HRIS to enroll employees in benefits, process Worker's Comp and Leave, terminate employees, update compensation, and approve employee and management changes.

Wellness and Safety Coordinator

ABC Financial Services Inc.
Sherwood, USA
11.2014 - 08.2019
  • Conducted on-site initial interviews and resume reviews at job fair.
  • Successfully increased employee retention by organizing and executing a developed Wellness Program.
  • Increased employee wellness exams by 40%, increasing early diagnosis of preventable or curable diseases by 12%.
  • Brought Worker's Compensation into full compliance.
  • Developed and implemented assessment plans for employees, measuring outcomes by gathering and analyzing data.
  • Devised creative and cost-effective employee engagement activities that increased employee satisfaction.
  • Planned and executed a health fair and improved program participation numbers by 15%, using successful outreach strategies, member incentives, and referral drives.
  • Guided trainings on safety initiatives, active shooter, and emergency management procedures.
  • Scheduled on-campus AED and CPR certified courses for employees with an average of 90% participation.
  • Developed and implemented safety policies and procedures to ensure compliance with federal regulations.
  • Investigated employee accidents and incidents to determine root causes and develop preventive measures.
  • Assisted in the design of ergonomic workstations to reduce risk of injury from repetitive motion or awkward postures.
  • Maintained records related to OSHA compliance such as accident reports, safety inspection logs.

Education

Bachelor of Science - Political Science

University of AR at Little Rock

Skills

  • Experienced with Multiple HRIS Platforms
  • Organizational Coordination Expertise
  • Program Leadership
  • Workplace Conflict Resolution
  • Talent Acquisition
  • Safety Compliance
  • Event Coordination
  • Effective Public Speaking
  • Employee Retention
  • Facilitating Exit Interviews
  • Succession Planning
  • Compensation and benefits
  • Employee Surveys
  • Benefits Administration
  • Onboarding and Orientation

Activities

  • Member, CAHRA
  • Member, SHRM

Affiliations

SRS President's Award

Coordinate the Annual SRS Banquet

Four Aces Doubles Tennis Champs

References

References available upon request.

Timeline

People Business Partner

Confiz, LLC.
10.2022 - 06.2024

HR Coordinator (Generalist)

Pediatric Complex Care of Arkansas.
10.2020 - 07.2022

HR Generalist

ABC Financial Services Inc.
08.2019 - 03.2020

Wellness and Safety Coordinator

ABC Financial Services Inc.
11.2014 - 08.2019

Bachelor of Science - Political Science

University of AR at Little Rock

Similar Profiles

CREATE PROFILE
ORENA MCCLENDON