Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Websites
Timeline
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Oreoluwa Oluwatola

Willingboro,NJ

Summary

Hardworking and resourceful job seeker with strong organizational skills eager to secure a role in Human Resources. Ready to help the team achieve company goals. Equipped with strong attention to detail, human relations, and an ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Dungarvin
NJ
02.2024 - Current
  • Accurate and safe administration of medications while adhering to protocols and ensuring compliance with medication regimens.
  • Played pivotal role in championing clients' rights and needs, effectively collaborating with families, guardians, and stakeholders to achieve best possible outcomes.
  • Responded effectively to crisis situations, implemented de-escalation techniques, and coordinated emergency services when necessary.
  • Ensured compliance with regulatory requirements and facilitated communication among interdisciplinary teams by maintaining detailed records of client progress, incidents, and interventions.

Administrative Assistant

Year Up
NY
06.2023 - 01.2024
  • Maintain regular and effective communication with sponsor, clients, teams, and other stakeholders of vendor contracts.
  • Conducted thorough research on potential vendors and suppliers to select best quality services available at competitive prices.
  • Maintained adherence to applicable laws and regulations related to employee benefits and payroll administration.
  • Ensured timeliness and accuracy of contact lists through regular updates to reflect changes in employee status or contact information.

Orientation Leader

Felician University
Rutherford
07.2021 - 05.2023
  • Guided and supported 6-9 first year/international students in enhancing their academic performance, building meaningful connections with peers, and adapting to Felician environment via small/large group discussions, one-on-one interactions with peers, and delivering presentations.
  • Directed interactive group sessions covering range of important areas including time management techniques, effective study habits, career development strategies, financial assistance options and health service resources.
  • Promoted collaboration and supported integration of new students by leading small group discussions on matters related to transitioning into college.
  • Led training sessions covering range of topics such as diversity awareness, mental health support, and substance abuse prevention.

Administrative Assistant Student Worker

FELICIAN UNIVERSITY
Lodi, NJ
11.2021 - 05.2023
  • Enhanced communication by promptly answering phone calls and emails, enabling effective business correspondence.
  • Arranged logistics for workshops, conferences, and meetings by reserving rooms and organizing supplies.
  • Ensured accuracy and confidentiality of records by managing both physical and digital files, developing spreadsheets, faxing reports, scanning documents while maintaining neat and organized front desk and reception area.
  • Served as reliable information synthesizer by conducting thorough research and producing accurate statistical reports. Effectively communicated findings to ensure widespread knowledge within organization.

Client Support Specialist

Walgreens
Rutherford, NJ
01.2022 - 12.2022
  • Sustained a 75% increase in customer satisfaction ratings by delivering efficient resolutions and proposing suitable strategies.
  • Achieved outstanding results by employing superior customer service, sales, and employee management strategies to exceed set service goals.
  • Successfully increased monthly revenue by consistently processing special orders through direct interactions and phone conversations.
  • Maintained a high level of ownership for resolving customer issues, consistently displaying empathy and ensuring effective dialogue throughout the entirety of open requests.

Education

Bachelor of Science - Psychology And Business Administration

Felician University
05.2023

Skills

  • Microsoft Suites (Power Point, Excel, Outlook, Words, Calendar, Teams
  • Communication Skills
  • Detail-Oriented
  • Multitasking and prioritization
  • Organizational Skills
  • Human Relations
  • Workplace Safety
  • Time Management
  • Problem-Solving
  • Collaboration
  • Interpersonal and intercultural Skills

Certification

Associate Professional in Human Resources (APHR), 2023

Accomplishments

  • Cum Laude

Timeline

Direct Support Professional

Dungarvin
02.2024 - Current

Administrative Assistant

Year Up
06.2023 - 01.2024

Client Support Specialist

Walgreens
01.2022 - 12.2022

Administrative Assistant Student Worker

FELICIAN UNIVERSITY
11.2021 - 05.2023

Orientation Leader

Felician University
07.2021 - 05.2023

Bachelor of Science - Psychology And Business Administration

Felician University

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Oreoluwa Oluwatola