Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
22
22
years of professional experience
Work History
Operations Manager
Cal Valley Appliance Repair, LLC
08.2014 - Current
Developed and implemented strategies to maximize customer satisfaction.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed and maintained relationships with external vendors and suppliers.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Budget Coordinator
Housing Authority City Of Fresno
08.2012 - 08.2014
Budget analysis throughout the year for a budget over $250 million per year, spread across several programs and two different housing authorities.
Monthly reporting to the Department of Housing and Urban Development (HUD) for utilization rates for the S8 program
Grant writing and managing special projects.
Monitored and reported budgetary discrepancies to board of senior management to maximize reporting efficiency and finalized spending plans.
Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
Housing Program Coordinator II
Housing Authority of the City and County of Fresno
01.2002 - 01.2012
Conducted initial eligibility appointments for Housing Choice Voucher Rental Assistance
Completed annual eligibility reviews, income verification, and rent calculations based on HUD’s standards for the fiscal year
Researched and completed monthly utilization reports for special housing programs. Entered data, generated reports, and produced tracking documents
Maintained & verified sensitive information keeping up to date and accurate.
Education
Bachelor of Arts - Business Information Systems
University of Arizona Global Campus
Chandler, AZ
Skills
Cross-Functional Collaboration
Finance Background
Invoice Processing
Staff Development
Decision-Making
Problem-Solving
MS Office
Data Analysis
Vendor Relationships
VOLUNTEER
Joy Center| El Paso, TX
Deaconess| 2023-Present
Provided valuable support to ministry teams in performing church activities, administrative support and congregational outreac
Timeline
Operations Manager
Cal Valley Appliance Repair, LLC
08.2014 - Current
Budget Coordinator
Housing Authority City Of Fresno
08.2012 - 08.2014
Housing Program Coordinator II
Housing Authority of the City and County of Fresno