O’Rever McNeely
Boiling Springs,SC
Summary
Client-focused Human Services Specialist with skills needed to properly explain programs, policies and procedures to clients of all cultures and ethnicities. Determined employee with over six years of analyzing data to determine client eligibility. Successful establishing working relationships with clients, community resources and other agency staff.
Overview
10
10
years of professional experience
Work History
Human Services Specialist
State Of South Carolina
07.2016 - Current
- Family preservation
- Planning and executing case work activities to facilitate safety, permanence and well-being of children in the custody of the agency
- Assessing risk and managing safety threats to children in the custody of the agency
- Engaging children and families in the development of treatment plans
- Monitoring behavior change
- Documenting activities for the case
- Making required face-to-face contact with children, families and providers
- Preparing for and participating in the Foster Care Review Board
- Interviewed applicants for services and supported application completion as necessary.
- Maintained heavy caseload of approximately [Number] cases by utilizing effective time management and organizational skills.
- Described procedures, requirements and benefits to clients and interested parties.
- Answered high volume of calls and provided assistance through effective listening and question response skills.
- Processed applications and followed strict procedures to keep sensitive data confidential.
- Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Met with clients to conduct assessments of current situations and establish what needs to address.
- Kept and established comprehensive case files to support proper documentation and record retention.
Residential counselor
Carolina Youth Development Center
06.2015 - 10.2015
- Provide a safe, nurturing, optimal learning and therapeutic environment for abused/neglected children
- Provide emotional, intellectual, and psychological counseling to clients.
- Monitored and documented client progress toward meeting goals and objectives.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Supported residents in coping with emotions and fears through one-on-one sessions.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Developed and maintained relationships with community resources to provide additional support services.
- Coordinated with other professionals to develop interdisciplinary treatment plans.
- Provided crisis management and intervention during emergency situations.
- Enforced policies and safety standards through building and room rounds.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Evaluated student progress to identify areas of improvement and provide feedback.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Conducted weekly meetings with students to review goals, address issues and provide support.
Intern
Greenwood & Abbeville First Steps
09.2013 - 12.2013
- Shadowed Parent Educators to learn about Parenting Home Visitation Programs
- Attended group and individual parenting workshops
- Assisted with the planning of Early Childhood Conferences
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
Intern
The Social Change Initiative
09.2013 - 12.2013
- Attended Case Worker training
- Participated in Home Visitations
- Assisted with the case management of the Dept
- Of Social Services
Intern
Lander University Student Affairs Office
09.2013 - 12.2013
- Observed Student Judicial Processes
- Conducted research on solutions to deviant student conduct
- Prepared court documents
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
Education
Master of Arts - Human Services Counseling
Liberty University
Lynchburg, VA01.2019
Bachelor of Science - Sociology emphasis Criminal Justice
Lander University
Greenwood, SC08.2014
Skills
- Status Updates
- Improvement Strategies
- Client Needs Assessment
- Phone Inquiries
- Community Reintegration
- Case Planning and Management
- Document Organization
- Individual Service Plans
- Effective Listening
- Emotional Support
- Effective Customer Communication
- Crisis Situations
- Client Support and Assistance
- Microsoft Office
- Organizational Management
- Interviewing Skills
- Agency Collaboration
Timeline
Human Services Specialist
State Of South Carolina
07.2016 - Current
Residential counselor
Carolina Youth Development Center
06.2015 - 10.2015
Intern
Greenwood & Abbeville First Steps
09.2013 - 12.2013
Intern
The Social Change Initiative
09.2013 - 12.2013
Intern
Lander University Student Affairs Office
09.2013 - 12.2013
Master of Arts - Human Services Counseling
Liberty University
Bachelor of Science - Sociology emphasis Criminal Justice
Lander University
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