Orfilia Gomez
New York,NY
Summary
Dedicated and results-driven professional with a proven track record in customer service, public relations and event planning. Adept at fostering positive client relationships, ensuring exceptional customer experiences, and executing successful events. Possesses strong communication and organizational skills, coupled with a keen eye for detail. Demonstrated ability to thrive in dynamic environments, consistently delivering outstanding results while maintaining a customer-centric focus. Proactive problem solver with a passion for creating memorable experiences and enhancing brand reputation.
Overview
5
5
years of professional experience
Work History
Event Coordinator
FIT Student Activities Board
10.2022 - Current
- Managed event logistics and operations.
- Lead a team of 15 people.
- Performed event coordination for larger parties and gatherings.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
Public Relations Intern
Michele Marie PR
08.2023 - 11.2023
- Created media kits and utilized promotional materials to meet specific strategic initiatives.
- Assisted in developing media strategies and campaigns for client needs.
- Drafted, edited and distributed press releases, media advisories and other public relations materials.
Marketing Intern
Les Belles
06.2023 - 08.2023
- Collaborated with team members to help expand marketing channels.
- Contributed to mock-ups, email campaigns, and social media content.
- Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
Public Relations Intern
ModeWorld
05.2023 - 07.2023
- Maintained and updated media contact lists and databases for ease of access.
- Researched and wrote articles for company newsletters and magazines.
- Drafted, edited and distributed press releases, media advisories and other public relations materials.
- Tracked and reported on success of campaigns and public relations efforts.
- Used various social media platforms for media and blogger outreach.
Warehouse Worker
Gröna Lund
07.2021 - 01.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Manage inventory and restock products
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Retail Sales Associate
H&M Hennes & Mauritz
03.2020 - 05.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Retail Sales Associate
Beyond Retro
02.2019 - 12.2019
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Associate of Science - Fashion Merchandising
Fashion Institute of Technology
New York, NY05.2024
High School Diploma -
Kulturama
Stockholm, Sweden06.2021
Skills
- Event Planning
- Workflow Management
- Client Engagement
- Copywriting
- Social Media Platforms
- Customer Service
- Teamwork and Collaboration
- Leadership
- Problem solving
- Schedule Management
- Inventory Management
- Organizational Systems
Languages
Spanish
Native or Bilingual
Swedish
Native or Bilingual
English
Full Professional
Timeline
Public Relations Intern
Michele Marie PR
08.2023 - 11.2023
Marketing Intern
Les Belles
06.2023 - 08.2023
Public Relations Intern
ModeWorld
05.2023 - 07.2023
Event Coordinator
FIT Student Activities Board
10.2022 - Current
Warehouse Worker
Gröna Lund
07.2021 - 01.2023
Retail Sales Associate
H&M Hennes & Mauritz
03.2020 - 05.2021
Retail Sales Associate
Beyond Retro
02.2019 - 12.2019
Associate of Science - Fashion Merchandising
Fashion Institute of Technology
High School Diploma -
Kulturama
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