Orhan Corbaci
Philadelphia
Summary
Food and Beverage Supervisor with extensive expertise in hospitality management, known for enhancing service efficiency and guest satisfaction in high-volume settings. Demonstrates exceptional leadership and training skills, having developed successful programs that boosted staff performance and customer ratings. Committed to streamlining operations and managing resources effectively, fostering a positive dining experience and building strong client relations.
Overview
12
12
years of professional experience
Work History
F&B Supervisor
Sofitel Philadelphia
01.2025 - Current
- Enhanced team productivity by providing ongoing training, coaching, and performance evaluations for F&B staff members.
- Streamlined inventory management with diligent tracking and regular communication with suppliers to ensure adequate stock levels.
- Contributed to a positive work environment by consistently demonstrating professionalism, respect, and genuine care for staff and guests alike.
- Conducted regular equipment maintenance checks, proactively addressing issues before they impacted service quality or safety standards.
- Optimized scheduling processes to ensure adequate staffing levels during peak hours while controlling labor costs effectively.
- Boosted revenue through effective upselling techniques and promotion of special menu items or events.
Server/Food and Beverage Supervisor
The Westin Grand Cayman
12.2022 - 06.2024
- Led a team of 10, enhancing service efficiency and guest satisfaction in a high-volume environment
- Implemented training programs that improved staff performance, resulting in higher customer ratings
- Streamlined operations, reducing service time and increasing table turnover by notable margins
- Resolved customer issues promptly, maintaining a positive dining experience and strong client relations
- Serve and supervise in high-paced Japanese restaurant, ensuring exceptional guest experiences
- Train and mentor new staff, enhancing team efficiency and service quality
- Coordinate with kitchen staff to streamline operations and reduce wait times
- Implement feedback systems, achieving consistent positive customer reviews
- Manage inventory and supplies, optimizing resource allocation and cost control
- Managed guest requests, ensuring high satisfaction and seamless service
- Coordinated with team to resolve guest issues promptly, enhancing guest experience
- Utilized communication skills to anticipate and fulfill guest needs efficiently
- Streamlined service processes, leading to improved guest feedback scores
- Facilitated guest services, contributing to repeat guest visits and loyalty
J1 Food and Beverage Trainee Server and Supervisor
SLS SOUTH BEACH
11.2021 - 11.2022
Butler Service Desk Agent
St Regis Istanbul
12.2019 - 08.2021
F&B Management Trainee Program
Crowne Plaza Beijing Sun Palace
11.2018 - 08.2019
Guest Service Attendant
The Ritz Carlton Istanbul
11.2016 - 11.2017
Bellboy
Divan Ankara
05.2016 - 09.2016
Receptionist
Nesta Boutique Hotel
11.2012 - 06.2013
Education
Business Administration -
Anadolu University
02.2025
Tourism And Hospitality Management -
Anadolu University
Eskısehir06.2021
Hotel Management -
Ozyegın University
Istanbul09.2018
Certificate in English Language -
Griffith College Dublin
Dublin08.2014
Skills
- Food and Beverage Hospitality Management
- Customer Service
- Butler Service
- Daily F&B operations management
- Service quality improvement
- Cost-saving measures
- Sales data analysis
- Strategic planning
- Guest check-in assistance
- Issue resolution
- Operational streamlining
- Personalized service
- Luggage assistance
- Seamless check-in facilitation
- Problem-solving
- Front desk operations management
- Inquiry handling
- Reservation management
- Housekeeping coordination
- Guest engagement
- Hotel Operations
Personal Information
Nationality: Turkish
Timeline
F&B Supervisor
Sofitel Philadelphia
01.2025 - Current
Server/Food and Beverage Supervisor
The Westin Grand Cayman
12.2022 - 06.2024
J1 Food and Beverage Trainee Server and Supervisor
SLS SOUTH BEACH
11.2021 - 11.2022
Butler Service Desk Agent
St Regis Istanbul
12.2019 - 08.2021
F&B Management Trainee Program
Crowne Plaza Beijing Sun Palace
11.2018 - 08.2019
Guest Service Attendant
The Ritz Carlton Istanbul
11.2016 - 11.2017
Bellboy
Divan Ankara
05.2016 - 09.2016
Receptionist
Nesta Boutique Hotel
11.2012 - 06.2013
Business Administration -
Anadolu University
Tourism And Hospitality Management -
Anadolu University
Hotel Management -
Ozyegın University
Certificate in English Language -
Griffith College Dublin
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