Orhan Koyuncu

As the manager, I oversee sales, employees, and operations to ensure optimal

performance when the general manager is not present. I handle customer service and

manage complaints, particularly with ongoing food orders. I focus on developing a loyal

customer base through proactive customer service strategies. Additionally, I manage all

necessary renewal forms for our small business operations in Rhode Island. I operate an

electronic cash register and update prices using StudioProMac software. I handle daily

cash transactions, submit end-of-day reports, and invoice customers for catering orders.

I prioritize exceptional customer service to generate repeat business and conduct

weekly staff meetings to address concerns and evaluate progress.

• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

As the manager, I oversee sales, employees, and operations to ensure optimal

performance when the general manager is not present. I handle customer service and

manage complaints, particularly with ongoing food orders. I focus on developing a loyal

customer base through proactive customer service strategies. Additionally, I manage all

necessary renewal forms for our small business operations in Rhode Island. I operate an

electronic cash register and update prices using StudioProMac software. I handle daily

cash transactions, submit end-of-day reports, and invoice customers for catering orders.

I prioritize exceptional customer service to generate repeat business and conduct

weekly staff meetings to address concerns and evaluate progress.