Oriah Blake
Buckeye,AZ
Summary
Dynamic and results-driven professional with extensive experience as a Correctional Officer at the Arizona Department of Corrections. Expert in crisis management and conflict resolution, successfully enhancing facility safety and reducing contraband incidents. Proven ability to train and mentor staff, fostering a collaborative environment while ensuring compliance with all regulations. Knowledgeable with solid background managing inmate populations and maintaining security protocols. Demonstrated ability to handle high-pressure situations and resolve conflicts efficiently. Proven skills in communication and teamwork, consistently ensuring safe environment for staff and inmates.
Overview
9
9
years of professional experience
Work History
Correctional Officer
Arizona Department of Corrections
11.2022 - Current
- Supervised inmate activities to maintain safety and security within the facility.
- Conducted regular inspections of cells and common areas to identify and mitigate potential threats.
- Managed documentation of incidents, ensuring accuracy in reporting and compliance with protocols.
- Trained new officers on procedures, regulations, and safety measures to enhance team effectiveness.
- Collaborated with healthcare professionals to address inmates' medical needs during emergencies.
- Implemented conflict resolution strategies to de-escalate tense situations among inmates effectively.
- Monitored surveillance systems for suspicious behavior, ensuring prompt response to incidents.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Completed intake paperwork, fingerprints, and searches.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Mitigated potential security breaches with vigilant contraband detection practices.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Ensured security of facility perimeter by conducting routine patrols.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Promoted inmate welfare by monitoring and addressing health concerns promptly.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Supervised inmates during meals, recreation and other activities.
- Documented inmate behavior and activities in logbooks.
- Assisted in intake and release of inmates.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Administered drug tests to inmates.
Construction Worker
10-8 Construction
11.2021 - 11.2022
- Operated heavy machinery, ensuring adherence to safety protocols and operational standards.
- Collaborated with team members to complete projects efficiently while maintaining high-quality workmanship.
- Assisted in site preparation by clearing debris and organizing materials for upcoming tasks.
- Conducted routine inspections of tools and equipment, ensuring optimal functionality and safety compliance.
- Trained new workers on safety procedures and proper use of construction tools, enhancing team performance.
- Monitored project timelines and communicated progress to supervisors, facilitating timely completion of tasks.
- Led small teams in executing specific tasks on-site, promoting a collaborative and productive work environment.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Sales Manager
T-Mobile
07.2020 - 10.2021
- Led sales team to exceed quarterly targets through effective strategy implementation.
- Developed and executed training programs to enhance team performance and product knowledge.
- Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
- Fostered relationships with key clients, enhancing customer loyalty and retention rates.
- Mentored junior sales staff, promoting skill development and ensuring alignment with company goals.
- Conducted regular performance reviews, providing actionable feedback to drive individual and team success.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Sales Associate
Spencer's Gifts
08.2019 - 10.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained visual merchandising standards to promote store aesthetics and maximize sales potential.
- Collaborated with team members to achieve daily sales targets and improve overall store performance.
- Conducted inventory checks, monitored stock levels, and assisted in restocking merchandise as needed.
- Trained new associates on customer service protocols and operational procedures to ensure consistency.
- Resolved customer complaints effectively, contributing to increased satisfaction and loyalty rates.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Recreational Aide
City of Buckeye
06.2016 - 05.2019
- Assisted in planning and organizing recreational activities for diverse groups.
- Maintained cleanliness and safety of recreational facilities and equipment.
- Supported staff in coordinating daily operations and event schedules.
- Engaged participants to ensure enjoyable experiences during programs.
- Learned operational procedures and safety protocols effectively.
- Provided general support to team members during events and activities.
- Monitored participant behavior to promote a safe, inclusive environment.
- Adapted to various roles as needed to enhance participant satisfaction.
Education
High School Diploma -
Buckeye Union High School
Buckeye, AZ05-2019
Some College (No Degree) - Criminal Law
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZSkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
- Policy enforcement
- Restraint techniques
- Inmate monitoring
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Observation
- Crisis management
- Crisis intervention training
Timeline
Correctional Officer
Arizona Department of Corrections
11.2022 - Current
Construction Worker
10-8 Construction
11.2021 - 11.2022
Sales Manager
T-Mobile
07.2020 - 10.2021
Sales Associate
Spencer's Gifts
08.2019 - 10.2021
Recreational Aide
City of Buckeye
06.2016 - 05.2019
High School Diploma -
Buckeye Union High School
Some College (No Degree) - Criminal Law
Maricopa Community Colleges, Rio Salado Community College
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