Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Wastewater Operations Manager
Veolia North America
04.2024 - Current
Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Empowered 60% of employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Implemented quality control systems to boost overall product consistency and reliability.
Identified and resolved 100% of unauthorized, unsafe, or ineffective practices.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Supervised operations staff and kept employees compliant with company policies and procedures.
Laboratory Manager
Veolia North America
03.2022 - 04.2024
Set and oversaw quality assurance guidelines for laboratory work.
Interviewed, hired, and trained lab technicians to perform experiments and analyze results.
Kept equipment maintained, facility clean and organized, and inventory stocked to maximize performance.
Managed operational documents and produced reports detailing activities.
Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
Established employee performance goals and provided feedback on methods for reaching those milestones.
Developed and implemented standard operating procedures for laboratory processes, resulting in consistent quality of work
Established relationships with external vendors to negotiate better pricing on lab supplies without compromising quality or availability.
Increased accuracy in test results by maintaining calibration schedules for all instruments.
Trained staff, scheduled work hours, and assigned projects for a 3-person workgroup
Planned and coordinated new development programs to meet deadlines within $11,000 budget
Inclusion Teacher
Jackson Public School
01.2021 - 03.2022
Partnered with standard education teachers from across academic departments.
Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Taught multiple subjects to 3 students with intellectual or emotional disabilities.
Redirected students using Positive Behavior Support (PBS).
Modified general education curriculum for special-needs students using various instructional techniques and technologies.
Instructed students with physical and cognitive disabilities.
Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
Taught students across multiple classifications and degrees of special needs.
Worked with students with moderate to severe autism to increase life skills.
Class II Wastewater Operator
Veolia North America
03.2019 - 12.2020
Minimized downtime by 100% during emergencies through rapid response times and implementation of appropriate contingency plans.
Implemented cost-saving measures by analyzing chemical usage trends and optimizing dosages accordingly.
Assisted in the development of standard operating procedures to ensure consistency in plant operations and employee training.
Improved wastewater treatment efficiency by monitoring plant operations and adjusting processes as needed.
Increased system reliability by proactively identifying potential issues through routine preventative maintenance tasks.
Maintained accurate records of daily operations, including flow rates, chemical usage, and equipment performance for regulatory reporting purposes.
Calibrated pH, DO and chlorine meters to support proper working order for daily inspections.
Drafted reports and maintained logs on meter readings, tests, chemical and equipment usage as required by the state of Mississippi
Education
Master of Science in Environmental Science -
Mississippi Valley State University (MVSU)
Itta Bena, MS
05.2018
Bachelor of Science in Biology -
Mississippi Valley State University (MVSU)
Itta Bena, MS
05.2009
Bachelor of Science in Chemistry -
Mississippi Valley State University (MVSU)
Itta Bena, MS
05.2009
Skills
Regulatory Standards
Records Management Systems
Managing Operations
Lab Experimentation
QA Procedure Development
Data Interpretation
Standard operating procedures
Budget control
Staff management
Work flow planning
Administrative Experience
GEAR UP Mississippi (MVSU Itta Bena, MS), Clerical Assistant, 04/2011 - 08/2014
LSMAMP, Mississippi Valley State University, Clerical Assistant, 01/2011 - 08/2012
Continuous Educational Training
Mississippi Water and Wastewater Short Course, Biloxi, MS, 10/2023