Oriana Cheney
Grand Forks,ND
Summary
Experienced with crowd management and guest assistance in various event settings. Utilizes strong communication and organizational skills to ensure seamless operations. Track record of delivering exceptional customer service and maintaining safe, welcoming environment.
Overview
6
6
years of professional experience
Work History
Usher
Chester Fritz Auditorium
Grand Forks, ND
09.2025 - Current
- Ensured guest compliance with venue policies and safety protocols.
- Guided patrons to designated seating areas, enhancing overall event experience.
- Managed ticket scanning processes, ensuring smooth entry flow for attendees.
- Collaborated with event staff to coordinate crowd control strategies effectively.
- Responded promptly to guest inquiries, resolving issues to maintain satisfaction levels.
- Monitored audience behavior, addressing disruptions to uphold event integrity.
Graduate Teaching Assistant
University of North Dakota
Grand Forks, ND
08.2025 - Current
- Checked out instruments and lockers for students
- Assisted in rehearsal set up and tear down
- Assisted band director as needed
Store Associate
Kohl’s
Eau Claire, WI And Green Bay, WI
02.2022 - 08.2025
- Cross trained in all departments, including truck
- Helped customers find products that fit their needs
- Stocked items
- Worked items out from the truck freight
- Checked customers out
- Helped with store clean up
Produce Clerk
HyVee
Eau Claire, WI
09.2021 - 02.2022
- Filled and stocked products in the aisles
- Assisted customers find items and deals
- Maintained store and warehouse cleanliness
Sales Associate
Michaels
Green Bay, WI
12.2019 - 01.2022
- Checked customers out at the registers
- Provided information on our deals and rewards program
- Stocked and maintained cleanliness of the store
Kitchen Staff
Townline Pub and Grill
Howard, WI
07.2019 - 10.2019
- Cooked and fulfilled orders for customers
- Cleaned the kitchen
- Stocked product
Education
Master of Music - Flute Performance
University of North Dakota
Grand Forks, ND05-2027
Bachelor’s of Music - Flute Performance
University of Wisconsin - Eau Claire
Eau Claire, WI05.2025
Skills
- Multitasking
- Time-management
- Quick learning
- Problem-solving
- Guest service
- Sense of responsibility
- Professional appearance
Affiliations
- Blugold Marching Band
- National Flute Association
Awards
Summa Cum Laude - Highest distinction of honor, UWEC College of Arts and Sciences Dean’s List - Minimum semester GPA of 3.70, have no courses withdrawn, incomplete, etc., UWEC Honors - Member, Highest Honors - GPA of 4.0 or higher, National Honor Society - Member in high school
Timeline
Usher
Chester Fritz Auditorium
09.2025 - Current
Graduate Teaching Assistant
University of North Dakota
08.2025 - Current
Store Associate
Kohl’s
02.2022 - 08.2025
Produce Clerk
HyVee
09.2021 - 02.2022
Sales Associate
Michaels
12.2019 - 01.2022
Kitchen Staff
Townline Pub and Grill
07.2019 - 10.2019
Master of Music - Flute Performance
University of North Dakota
Bachelor’s of Music - Flute Performance
University of Wisconsin - Eau Claire