Oriana Fillmore
Latham
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Residential Admissions Manager, CASAC 2
The Addictions Care Center Of Albany
01.2025 - Current
- Conducted assessments of client's mental health status and substance use history.
- Maintained accurate records of client progress in the electronic medical record system.
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Conducted comprehensive interviews with potential clients to determine eligibility for services.
- Assisted in determining appropriate referrals for clients to other community agencies or programs.
- Attended trainings on topics such as trauma-informed care, cultural competence, ethics.
- Communicated effectively with supervisors regarding current admissions and discharges
Residential Intake Coordinator/Insurance, CASAC-T
The Addictions Care Center of Albany
10.2023 - 01.2025
- Coordinated patient intake processes, ensuring compliance with regulatory requirements and organizational policies.
- Managed scheduling for new patient appointments, optimizing workflows to minimize wait times.
- Collaborated with healthcare providers to gather and verify patient information, enhancing data accuracy.
- Developed training materials for new staff, facilitating onboarding and knowledge transfer of intake procedures.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Determined eligibility and benefits verification and authorization requests.
Case Manager, CASAC -T
The Addictions Care Center of Albany
05.2021 - 10.2023
- Coordinated care plans to optimize client services and improve outcomes.
- Assessed client needs through comprehensive evaluations and developed tailored support strategies.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Monitored client progress, adjusting interventions based on ongoing assessments and feedback.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Certified Nursing Assistant
Teresian House
06.2019 - 05.2021
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
Certified Nursing Assistant
Our lady of Mercy
03.2016 - 06.2019
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Provided emotional support to family members regarding end-of-life decisions.
- Responded quickly to emergency situations involving sudden illness or injury.
Certified Nursing Assistant
Teresian House
08.2011 - 02.2016
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
Education
Associate of Applied Science - Human Services
Hudson Valley Community College
Troy, NY05-2021
High School Diploma -
Schenectady High School
Schenectady, NY06-2007
Skills
- Client evaluation
- Family Counseling
- Specimen testing
- Individual Therapy
- Motivational Interviewing
- Crisis Intervention
- Case Management
- Clinical Documentation
- Charting and clinical documentation
- Insurance Verification
- Follow-up skills
- Adaptability and Flexibility
- Motivational Leadership
- Professionalism
- Adaptability
- Teamwork and Collaboration
- Admissions management
- Scheduling and coordinating
- Task prioritization
- Conflict resolution
- Task delegation
Timeline
Residential Admissions Manager, CASAC 2
The Addictions Care Center Of Albany
01.2025 - Current
Residential Intake Coordinator/Insurance, CASAC-T
The Addictions Care Center of Albany
10.2023 - 01.2025
Case Manager, CASAC -T
The Addictions Care Center of Albany
05.2021 - 10.2023
Certified Nursing Assistant
Teresian House
06.2019 - 05.2021
Certified Nursing Assistant
Our lady of Mercy
03.2016 - 06.2019
Certified Nursing Assistant
Teresian House
08.2011 - 02.2016
High School Diploma -
Schenectady High School
Associate of Applied Science - Human Services
Hudson Valley Community College
Similar Profiles
Margdalene BlamoMargdalene Blamo
Case Manager at The Addictions Care Center Of AlbanyCase Manager at The Addictions Care Center Of Albany
KAITLAN GEORGEKAITLAN GEORGE
Teacher Assistant at Albany Medical Center Day CareTeacher Assistant at Albany Medical Center Day Care
Alexi BrandAlexi Brand
Jail Based Addiction Counselor/ MAT Coordinator at Addiction Care Center of AlbanyJail Based Addiction Counselor/ MAT Coordinator at Addiction Care Center of Albany
Branden HubaBranden Huba
Compliance Service Specialist II at Cogency Global, Inc.Compliance Service Specialist II at Cogency Global, Inc.
Thomas SwalginThomas Swalgin
Valet Driver at 677 PrimeValet Driver at 677 Prime