ORIANA GARCIA
Miami,FL
Summary
Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
13
13
years of professional experience
Work History
TECHNICAL SERVICE PORTFOLIO LEADER
INTERMARKET CORP
Miami, FL
10.2022 - Current
- Developed and implemented strategies to improve team performance and productivity.
- Conducted regular meetings with staff to discuss progress, identify challenges, and develop solutions.
- Monitored workflow processes and identified areas of improvement.
- Provided guidance and support to team members on operational issues.
- Assessed team performance against established goals and objectives.
- Coached and mentored individuals on professional development goals.
- Facilitated collaboration between departments to ensure successful project completion.
- Fostered a positive work environment by recognizing individual achievements.
- Analyzed data to make decisions related to personnel management.
- Established clear roles, responsibilities, expectations, timelines, resources., for team projects.
- Implemented effective communication protocols within the organization.
- Managed budgets effectively while ensuring quality standards are met.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Responded to customer questions regarding products, prices and availability.
- Collaborated with other team members to develop new products and services for existing and prospective clients.
- Maintained accurate records of all transactions within the portfolio including buy and sell orders, dividends received.
- Assessed portfolio performance against benchmarks and identified areas of improvement where needed.
- Reviewed service contracts for accuracy before signing off on them.
- Greeted customers, assessed their needs and provided appropriate services.
- Resolved customer complaints quickly and efficiently.
- Managed shipping documents to ensure accuracy and compliance with applicable regulations.
- Researched and resolved discrepancies related to shipments, invoices, and other documentation.
- Coordinated the movement of goods between suppliers, customers, and warehouses.
- Maintained communication with vendors regarding delivery schedules, product availability, and order status.
- Created purchase orders for materials needed to fulfill customer orders.
- Tracked shipments using automated systems to monitor progress and ensure on-time delivery.
- Developed relationships with carriers to negotiate rates and obtain capacity when necessary.
- Handled hazardous material packaging requirements in compliance with government regulations.
- Served as a liaison between logistics personnel, sales staff, and customers throughout the supply chain process.
- Reviewed and negotiated contracts for clients, ensuring compliance with applicable laws.
- Drafted and prepared contractual documents such as NDAs, service agreements, and purchase orders.
- Maintained contract management systems to ensure accuracy of all contractual data.
- Monitored contract performance to ensure that deadlines were met by both the client and contractor.
- Negotiated amendments or modifications to existing contracts as necessary.
- Advised senior management regarding complex contractual issues.
- Developed processes for tracking contract performance metrics such as cost savings or efficiency gains.
- Prepared reports summarizing key elements of completed contracts.
- Reviewed vendor invoices for accuracy prior to payment processing.
- Identified areas of improvement in the contracting process and developed solutions accordingly.
- Collaborated with other departments to ensure that all stakeholders are informed about changes made to existing contracts.
- Attended meetings between clients and contractors to provide support during negotiations.
- Provided updates on status of contract processes to upper management and other important personnel.
SPARE PARTS COORDINATOR
INTERMARKET CORP
Doral, FL
06.2021 - 10.2022
- Maintained accurate records of all parts received and distributed.
- Monitored inventory levels of parts and materials, ensuring they were sufficient to meet customer demand.
- Conducted regular audits of parts inventory to ensure accuracy.
- Coordinated with purchasing department to order additional parts as needed.
- Developed and implemented procedures for tracking inventory levels.
- Created reports on current stock levels, cost analysis, and trends in ordering patterns.
- Verified incoming shipments against purchase orders to ensure accuracy of delivery.
- Assisted customers with inquiries regarding availability, pricing, and delivery times for parts.
- Responded to customer requests for special orders or unusual items by researching available options.
- Processed returns from customers according to company policy and procedure guidelines.
- Tracked backorders and expedited deliveries as needed in order to maintain customer satisfaction.
- Implemented a system of barcoding products for easy identification and tracking.
- Compiled information related to part numbers, descriptions, suppliers., into an electronic database.
- Generated invoices upon completion of outgoing shipments.
- Ensured compliance with safety regulations while handling hazardous materials such as chemicals or solvents.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Monitored freight costs and negotiated rates with carriers as necessary to reduce expenses.
- Communicated with customers regarding the status of their orders, delivery times, or any special requests they may have had.
- Calculated shipping costs based on customer requirements, weight, size and destination.
- Maintained records of all outgoing shipments in tracking systems.
- Scheduled pickups with carriers to ensure timely delivery of goods.
- Coordinated the preparation of documents, such as commercial invoices, bills of lading, shipping orders and certificates of origin.
- Assisted customers in obtaining necessary documentation for international shipments.
- Handled freight forwarding services including booking cargo space on vessels or aircrafts.
- Managed shipment routing from origin to destination ensuring timely delivery of goods.
- Communicated regularly with clients regarding status updates on their shipments.
- Collaborated closely with logistics teams to track shipments and resolve any discrepancies that may arise during transit.
Supply Chain Associate
INTERMARKET CORP
DORAL, FL
03.2020 - 06.2021
- Developed and implemented inventory control systems to optimize supply chain performance.
- Created and maintained relationships with vendors, suppliers, freight forwarders, and other partners in the supply chain process.
- Monitored stock levels, identified shortages, and took corrective action when needed.
- Performed cost analysis on various aspects of the supply chain process to identify opportunities for improvement.
- Coordinated transportation of goods via air, land or sea freight services according to customer requirements.
- Ensured compliance with applicable laws, regulations, policies and procedures related to import and export activities.
- Worked closely with customs brokers to facilitate smooth clearance of imported items through customs.
- Reviewed orders placed by customers and verified accuracy prior to shipment release.
- Resolved any discrepancies or issues related to shipments promptly.
- Collaborated with cross-functional teams such as logistics, finance, operations and sales departments in order to ensure successful execution of supply chain initiatives.
Import and Export Coordinator
Cic Trading Group
Doral, FL
09.2017 - 02.2020
- Coordinated and monitored the shipment of goods to ensure timely delivery.
- Processed documents including bills of lading, invoices, and other import and export related paperwork.
- Maintained detailed records of all imported and exported products.
- Researched applicable laws and regulations regarding international trade activities.
- Analyzed pricing trends in foreign markets to determine competitive advantages for export sales.
- Provided customers with information about product specifications, availability, cost, and delivery dates.
- Ensured proper documentation was completed prior to customs clearance of shipments at ports of entry or exit.
- Assisted customers with any questions or concerns that arose during the import and export process.
- Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
- Estimated freight and postal rates to track shipment costs and weights.
Administrative Assistant
Tech Global Logistics
Doral, FL
09.2016 - 07.2017
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered customer inquiries via telephone, email and face-to-face contact.
- Resolved customer issues in an efficient and timely manner.
- Assisted customers with placing orders for products and services.
- Processed payments from customers using point of sale systems.
Attorney
Marval, Jimenez & Associates
Valencia, Venezuela
08.2014 - 05.2016
Court Judicial Assistant
Circuito Judicial
Valencia, Venezuela
07.2011 - 07.2014
Education
Bachelor of Laws -
UNIVERSIDAD DE CARABOBO
VENEZUELA07-2013
Some College (No Degree) - TRANSPORT BROKER
MIAMI DADE COLLAGE
DORALSkills
- Training and mentoring
- Processes and procedures
- Problem-solving aptitude
- Negotiation
- Budget Management
- Strategic Planning
- Product Development
- Supply Chain Management
- Inventory Management
- Conflict Resolution
- Time management abilities
- Adaptability
- Professionalism
- Problem-solving abilities
- Organizational Development
- Crisis Management
- Operational Efficiency
- Workflow Optimization
- Coordinate supplies
- Business ethics
- Multitasking Abilities
- Team building
- Continuous improvements
Timeline
TECHNICAL SERVICE PORTFOLIO LEADER
INTERMARKET CORP
10.2022 - Current
SPARE PARTS COORDINATOR
INTERMARKET CORP
06.2021 - 10.2022
Supply Chain Associate
INTERMARKET CORP
03.2020 - 06.2021
Import and Export Coordinator
Cic Trading Group
09.2017 - 02.2020
Administrative Assistant
Tech Global Logistics
09.2016 - 07.2017
Attorney
Marval, Jimenez & Associates
08.2014 - 05.2016
Court Judicial Assistant
Circuito Judicial
07.2011 - 07.2014
Bachelor of Laws -
UNIVERSIDAD DE CARABOBO
Some College (No Degree) - TRANSPORT BROKER
MIAMI DADE COLLAGE
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