Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Oriana Lucero

Orlando,FL

Summary

Highly organized and efficient executive assistant with experience in both public and private sector administrative support. Skilled in managing complex schedules, coordinating executive meetings, and improving office workflows to enhance productivity. Successful in implementing new filing and organizational systems that increase efficiency in document management. Known for maintaining discretion with confidential information and effectively supporting senior executives by reducing their administrative burden.

Overview

5
5
years of professional experience

Work History

Executive Assistant

Holidays Network Group
Orlando, FL
01.2023 - Current
  • Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Maintained confidential records and files related to executive operations.
  • Assisted in organizing conferences, seminars and other events as directed by the executives.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Assisted in onboarding new employees by providing orientation materials and training resources.

Sales Associate

Universal Orlando Resorts
Orlando, FL
04.2022 - 10.2024
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized stockroom shelves according to size, color or style.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Developed promotional strategies to increase sales volume.

Front Desk Receptionist

Academy of Career Training
Kissimmee, FL
03.2022 - 12.2022
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Painter's Assistant

Martinez Painting Group
Kissimmee, FL
04.2020 - 04.2022
  • Provided assistance to lead painter during preparation stages of the job.
  • Followed safety protocols when handling hazardous materials such as solvents and thinners.
  • Prepared surfaces for painting by sanding, scraping, filling and priming.
  • Inspected finished work for quality assurance purposes before handing off to the customer.
  • Protected floors, carpets and furnishings from paint spills or splatters.
  • Completed and filed daily work slips to document progress and provide estimated completion time.

Executive Assistant

Tcom Mechanical
Kissimmee, FL
06.2019 - 03.2020
  • Organized and maintained files, invoices, and records.
  • Acted as the point of contact among executives, employees, clients, and external partners.
  • Managed information flow in a timely and accurate manner, executives' calendars, and set up meetings.
  • Oversaw inventory control processes ensuring availability of supplies at all times.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Answered telephone calls from customers or clients providing assistance where necessary.

Education

High School Diploma -

Osceola High School
Kissimmee, FL
05-2019

Skills

  • Proficient in Microsoft Office
  • Organization and Time Management
  • Customer Service
  • Data Management
  • Office Management
  • Administrative Support

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Executive Assistant

Holidays Network Group
01.2023 - Current

Sales Associate

Universal Orlando Resorts
04.2022 - 10.2024

Front Desk Receptionist

Academy of Career Training
03.2022 - 12.2022

Painter's Assistant

Martinez Painting Group
04.2020 - 04.2022

Executive Assistant

Tcom Mechanical
06.2019 - 03.2020

High School Diploma -

Osceola High School
Oriana Lucero