Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Orianna Rojas

Hialeah,Fl

Summary

At Quick Solve Corp in Miami Lakes, I spearheaded initiatives to elevate customer service standards and streamline quality assurance, demonstrating strong leadership and problem-solving skills. My proactive approach in enhancing service strategies and effective cross-departmental collaboration significantly improved customer satisfaction. Expert in customer queries response and adept in hospitality services, I excel in creating positive customer experiences.

Developed strong interpersonal and multitasking skills in childcare-focused environment, ensuring nurturing and organized setting. Expertise in managing daily routines, conflict resolution, and creative engagement with children. Seeking to transition into new field, leveraging these transferrable skills to contribute effectively in diverse settings.

Overview

2026
2026
years of professional experience

Work History

Volunteer

Alma Therapy
Miami, FL
03.2025 - 03.2025
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Led activities for the kids and parents.
  • Passed out food and drinks.

Customer Services

Quick Solve Corp
Miami Lakes, Fl
06.2024 - 09.2024
  • Implemented effective strategies for improving customer services standards and quality assurance processes
  • Proactively sought out ways to enhance existing customer services initiatives
  • Liaised regularly with other departments such as Finance, Sales and Customer Services to provide updates on customer account status

Club Attendant

Art Club
Hialeah, FL
09.2023 - Current
  • Collaborated with other team members to develop new programs, increasing overall club offerings for diverse clientele.
  • Maintained a clean and organized club environment, ensuring a welcoming atmosphere for members and guests.
  • Attended all meetings, without fail.

Babysitter

Tutor

Education

High School -

Hialeah Gardens High School
Hialeah, Fl
06.2027

Skills

  • Customer services
  • Customer queries
  • Hospitality services
  • Customer referrals
  • Reliability
  • Following directions
  • Dependability
  • Attention to detail

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Volunteer

Alma Therapy
03.2025 - 03.2025

Customer Services

Quick Solve Corp
06.2024 - 09.2024

Club Attendant

Art Club
09.2023 - Current

Babysitter

Tutor

High School -

Hialeah Gardens High School
Orianna Rojas
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