Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Oric Cortez

Williamstown,NJ

Summary

Experienced Sales Manager with expertise in automotive/account sales management, business development, and strategic planning. Proven track record of building relationships, developing promotional strategies, and managing accounts. Achievements include increased market share, successful team leadership, and effective client negotiation strategies.

Overview

29
29
years of professional experience

Work History

Territory Sales Manager /Senior Client Success Manager

Cox Automotive
Atlanta, GA
11.2017 - Current
  • Exceeds targets for revenue, retention and referrals consistently.
  • Ensures efficient sales pipeline management and accurate forecasting.
  • Enhances sales enablement systems, tools, and analytics through the utilization of Nvision and SalesForce.
  • Provides exceptional service to dealers
  • Maximizes revenue & minimized cancellations by expanding relationships with multiple decision makers at dealer clients.
  • Reinforces value proposition through monthly ROI business reviews with content and data
  • Employ's market insights and both qualitative and quantitative data to help dealers make educated business decisions
  • Collaborates with sales partners from other business units to identify and offer solutions that aligned with dealer goals. Including Vauto, KBB ICO, Dealer.com, VIN Solutions, and Dealertrack.
  • Ensures successful transition of solutions for assigned dealers
  • Ensuring prompt resolution of customer issues by promptly directing them to the appropriate stakeholders.
  • Guided and supported recent additions to our department throughout the region, consistently being counted on by colleagues to offer assistance.

General Sales Manager

Toyota of Vineland
Vineland, NJ
01.2016 - 11.2017
  • Developed and implemented strategies to increase sales revenue.
  • Monitored customer satisfaction levels and took corrective action when needed.
  • Analyzed market trends and identified potential new customers.
  • Created weekly and monthly reports on sales performance, goals, and objectives.
  • Managed performance of 12 sales reps, 2 Sales Managers, 2 Finance Managers, and 1 Used Car Manager by providing necessary guidance
  • Conducted regular training sessions for new sales personnel.
  • Maintained accurate records of all transactions in the company's CRM system.
  • Ensured timely resolution of customer issues.
  • Enhanced profitability for both the sales and finance departments under my management.
  • Spearheaded the hiring process and provided guidance and mentorship to the staff
  • Managed inventory and supply for vehicles on a daily basis.
  • Assist new car sales associates in closing sales as needed

Advertising Consultant

Cox Automotive
Atlanta, GA
07.2014 - 01.2016
  • Analyzed data trends related to customer success activities, resulting in actionable recommendations.
  • Explored fresh avenues for augmenting revenue streams via account handling work.
  • Delivered training on best practices for maximizing the use of our offerings.
  • Devised strategies to attain sales objectives of the district and region.
  • Determined new avenues for business growth within the territory by conducting extensive market research.
  • Prepared reports on sales performance compared to targets weekly and monthly
  • Provided customers with technical expertise on product features, functionality, and usage.
  • Conducted regular client meetings to review progress towards objectives and discuss potential opportunities for improvement.

General Sales Manager / Finance Manager /BDC Manager

Rossi Honda
Vineland, NJ
04.2002 - 06.2014
  • Built and led a high-performing team of representatives specializing in the BDC department.
  • Developed and executed sales strategies that boosted BDC sales volume.
  • Conducted weekly progress review meetings, discussed goals and troubleshooted issues with customer service representatives.
  • Negotiated lending terms and conditions with various financial institutions such as banks and credit unions.
  • Developed strategies to increase auto finance sales volume while maintaining profit margins.
  • Prepared and presented financial reports to upper management.
  • Created and implemented policies and procedures related to automotive financing activities.
  • Monitored customer satisfaction levels and took corrective action when needed.
  • Analyzed market trends and identified potential new customers.
  • Created weekly and monthly reports on sales performance, goals, and objectives.
  • Managed staff of 9 sales representatives and 4 managers, providing guidance and support as needed.
  • Worked closely with OEM to ensure maximum sales and profitability.
  • Contributed to the team's attainment of the Honda Presidents Award for sales on 10 separate occasions.
  • Played a key role in securing the Honda Excellence Award for F&I 12 consecutive times.

Finance Manager / Sales Consultant

Prestige Volkswagen/Pontiac/Mitsubishi/Isuzu
Turnersville - Lindenwold, NJ
06.1995 - 03.2002
  • Greeted customers and identified their automotive needs.
  • Delivered product knowledge, characteristics, and advantages to clients.
  • Assisted in developing customer financing options.
  • Collaborated with service department personnel to ensure customer satisfaction.
  • Maintained up-to-date knowledge of new products and services offered by the dealership.
  • Attended regular training sessions to stay abreast of changes in industry trends and regulations.
  • Organized and facilitated test drives for prospective clients, showcasing the distinctive attributes of each vehicle.
  • Facilitated productive discussions with banks, credit unions and other lenders to secure favorable loan arrangements.
  • Devised and implemented winning strategies to boost the volume of auto loan sales alongside retaining margins.
  • Prepared and presented financial reports to upper management.
  • Consistently recognized as the top-performing salesperson.

Education

GED -

Aiea Community School For Adults
Honolulu, HI
06-1991

Skills

  • Performance Management
  • Consultative and relationship selling utilizing Challenger messaging
  • Market and competitive analysis
  • Account Servicing
  • Partnership Development through cross BU collaboration
  • Closing Techniques
  • Strategic Planning
  • Proficient with Salesforce

Affiliations

  • Golf
  • Spending time with my wife and 5 children
  • Live concerts
  • Philly Sports
  • Reef Aquatics

Accomplishments

Completed the 2023 Sales Leadership Program with Cox Automotive.

Completed the Future Leader Program with Cox automotive.

2023 District Sales Person of the Year.

2019 District Sales Person of the Year.

Timeline

Territory Sales Manager /Senior Client Success Manager

Cox Automotive
11.2017 - Current

General Sales Manager

Toyota of Vineland
01.2016 - 11.2017

Advertising Consultant

Cox Automotive
07.2014 - 01.2016

General Sales Manager / Finance Manager /BDC Manager

Rossi Honda
04.2002 - 06.2014

Finance Manager / Sales Consultant

Prestige Volkswagen/Pontiac/Mitsubishi/Isuzu
06.1995 - 03.2002

GED -

Aiea Community School For Adults

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Oric Cortez