Knowledgeable Field Technician 5 trained in integrated Fiber systems, including proper installation, configuration and performance. Skilled in configuring controls and correcting wide-ranging problems.
Overview
10
10
years of professional experience
Work History
Field Technician 5
Charter Communications
11.2022 - Current
Adhered to policies and procedures to verify compliance with safety standards.
Troubleshot and independently resolved system issues across field.
Completed basic field maintenance, installed new equipment and replaced worn components.
Responded promptly to emergency calls from clients experiencing technical problems.
Followed safety protocols operating dangerous equipment and working in harsh environmental conditions.
Troubleshot and resolved technical issues with networks, systems, and devices.
Fixture Lead
White Hawk
03.2020 - 10.2022
Team leadership and collaboration
Building and Anchoring Steel and Gondolas
Reading Blueprints/CADs, Drove sales through effective product placement and memorable visual displays
Achieved maximum results by securing prominent placement for clients' products
Implemented and executed plan-o-grams in-line with store presentation guidelines
Solved merchandising challenges, leveraging strong command of sales and operations reports
Adapted tagging, rotating, and product placement methods based on individual retailer requirements
Installed booths, exhibits, displays, carpets, and drapes in line with building floor plan or project specifications
Constructed and assembled displays from fabric, glass, paper, or plastic using hand tools or woodworking power tools
Completed arrangements with descriptive signs, attractive fixtures and backdrops
Adopted diverse materials to develop creative displays out of fabric, glass and wood
Maximized success by coordinating themes and colors with related merchandise racks
Fixture Lead
Texas Construction
08.2018 - 03.2020
Maximized quality and productivity with thorough training and consistent monitoring of team performance
Enhanced service delivery by revising workflows and improving communication between departments
Controlled turnover by implementing employee-focused initiatives, directly increasing job satisfaction and team morale
Elevated team performance with expert training and mentoring of new associates
Avoided administrative errors, keeping impeccable records and accurately processing paperwork
Kept team on-task and promoted collaboration by smoothly handling both internal and external complaints
Protected workers from harm with well-structured and consistently enforced safety procedures
Kept team's work in line with strict standards, carefully following outlined production orders and specifications
Improved team performance by training employees in new techniques and monitoring daily activities
Contributed to successful quality control initiatives and implemented new strategies to improve employee work
Protected team members by observing work, identifying safety concerns, and removing hazards
Maintained consistent and fair environment for all team members with equitable rule enforcement.
Fixture Project Lead
VSC International
07.2015 - 08.2018
Worked closely with clients to define requirements and to verify adherence to expectations
Assessed project scope and allocated resources to meet time and budget constraints
Followed defined IT project management processes, standards, and procedures
Developed and maintained all IT project-related documentation
Identified and took action to mitigate potential risks and made recommendations to management
Provided process feedback supporting potential improvement opportunities
Managed project execution to oversee adherence to budget, schedule, and scope
Kept team on-track through quick management of diverse problems
Recruited and trained well-qualified project personnel to meet all expected demands
Updated team on milestones and process changes with weekly meetings
Upheld strict project timetables with careful monitoring and management of team activities.