Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Sales Manager
A And B Kia
02.2020 - Current
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Worked with both customers and lenders to find the right vehicles at the right payments, to suit customer needs.
Manager- Rental Division
RECO Equipment, Inc.
01.2018 - 02.2020
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Improved safety procedures to create safe working conditions for workers.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Senior Staff Accountant
Lee & Associates
01.2011 - 01.2018
Reduced discrepancies in account balances by thoroughly reviewing and reconciling general ledger accounts on a monthly basis.
Developed customized financial reports tailored to specific stakeholder needs, enabling efficient decision-making processes at all levels of the organization.
Reviewed documents and accounts for discrepancies and resolved variances.
Continuously improved accounting skills through regular professional development opportunities, staying up-to-date with industry trends and best practices.
Processed payroll, made payroll tax deposits and filed quarterly payroll tax returns for multiple companies.
Produced balance sheets, bank reconciliations and coded business expenses for multiple companies.
Produced financial statements, depreciation schedules and tax returns for multiple companies.
Proficient in Microsoft Excel and accounting software.
Effectively prioritized work to meet deadlines and provide the clients with the services they requested in a timely manner.