Orinda Fadal

• Set priorities and problem-solved workflow to maintain a consistent and efficient experience for the faculty and students.
• Used strong interpersonal communication skills to convey information to others.
• Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
• Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

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• Communicated with clients to understand their needs and preference.
• Conducted comprehensive market analysis to identify opportunities for clients.
• Presented all contracts to clients for consideration.
• Advertised client properties through websites, social media, and real estate guides.
• Worked closely with escrow coordinators, loan officers, inspectors, and appraisers to ensure closings.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.
• Marketed properties by hosting open houses and advertising online and in print.
• Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.

• Responded to customer inquiries, resolved issues to create trust and loyalty.
• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers. .
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Led regular customer service meetings to review how we were progressing as a team and identify any challenges.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Tracked customer service cases and updated service software with customer information.