Orion Danielson
Brick,NJ
Summary
Results-driven individual with experience in enhancing customer experiences and organizing community outreach initiatives. Skilled in analyzing sales data and mentoring teams to achieve performance goals, ensuring a positive and engaging environment.
Overview
6
6
years of professional experience
Work History
Deputy Assistant Manager
Barnes & Noble
12.2019 - Current
- Led team to enhance customer experience through effective merchandising and product placement.
- Analyzed sales data with management team to identify trends and develop strategies to meet financial goals.
- Organized and executed a variety of in-store events to drive sales initiatives and promote community outreach.
- Coached staff on customer engagement and other company practices.
- Exercised accountability models to drive staff development.
- Collaborated with support positions within a cluster structure to strengthen support system between stores.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Commercial Cluster Support
Barnes & Noble
01.2023 - 02.2024
- Acted as a liaison between Commercial Field Manager and store representatives.
- Traveled to stores to train staff on display curation and inventory management.
- Analyzed customer behaviors with individual stores to localize stock selection and display curation.
- Cross referenced trends in publishing and social media to create highly shopped displays.
Camp Counselor Volunteer
Camp Happy Times- The Valerie Fund
08.2023 - Current
- Led daily activities and events for children, fostering engagement and teamwork.
- Provided emotional support to campers to foster safe and inclusive environments.
- Collaborated with medical staff to best support campers in treatment or with other medical needs.
- Mentored new counselors on safety protocol and camp procedures ensuring a smooth transition in a short timeframe.
- Attended national conference to develop knowledge of oncology camp practices.
Public Relations Intern
Dandelion PR
02.2022 - 06.2022
- Researched media outlets
- Collaborated with team members to create engaging content for social media platforms.
- Maintained updated media contact lists using spreadsheets for ease of access.
- Participated actively in brainstorms sessions that generated innovative ideas for upcoming campaigns.
Education
Bachelor of Arts - English
Kean University
Union, NJ05-2023
Skills
- Team leadership
- Customer relations
- Communications strategies
- Staff training and development
- Task delegation
- Teamwork and collaboration
- Conflict resolution and problem solving
- Customer relationship management (CRM)
- Sales growth
- Community outreach
Timeline
Camp Counselor Volunteer
Camp Happy Times- The Valerie Fund
08.2023 - Current
Commercial Cluster Support
Barnes & Noble
01.2023 - 02.2024
Public Relations Intern
Dandelion PR
02.2022 - 06.2022
Deputy Assistant Manager
Barnes & Noble
12.2019 - Current
Bachelor of Arts - English
Kean University