Orion Jackson

My primary duty at this location is to supervise and facilate the gym and all activities that occur in its space. Our facility is a tech / rec facility but the rec side is the largest portion of the facility and our primary focal point.

• Kept fitness areas, machines, and spaces clean and orderly for customers.
• Adapted classes to meet expectations and interests of members, resulting in improved participation.
• Conducted inspections of equipment with safety protocol and equipment longevity in mind.
• Broadcasted information about events, gym classes and community offerings.
• Worked independently and as member of cohesive team to support individual needs.
• Led group exercise classes, promoting a fun and inclusive environment for all participants.
• Improved overall gym atmosphere through consistent facility maintenance and equipment organization.
• Educated clients on proper exercise form and technique, reducing injury risk and improving results.
• Mentored new staff members, ensuring seamless integration into the team and maintaining high-quality service standards.
• Led team programs to encourage members to make physical fitness part of daily routines.
• Assisted in the promotion of gym events, increasing membership sales and community involvement.
• Increased member retention rates by providing exceptional customer service and personalized fitness guidance.

• Oversaw grill, stove, and oven, and cleaned equipment after every shift.
• Checked freezer and refrigerator prior to each shift to verify correct temperatures.
• Maintained well-organized mise en place to keep work consistent.
• Handled and stored food to eliminate illness and prevent cross-contamination.
• Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
• Optimized food preparation processes, implementing time-saving techniques without compromising quality.
• Reduced food waste with strategic menu planning and inventory control techniques.
• Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
• Prepared meals from scratch using authentic, popular recipes to generate repeat business.
• Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
• Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
• Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
• Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
• Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
• Monitored line processes to maintain consistency in quality, quantity, and presentation.
• Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
• Elevated restaurant's reputation, securing positive reviews through meticulous attention to food quality and presentation.
• Improved kitchen safety, conducting comprehensive training on proper equipment use and emergency procedures.

Services in the Air Force is 5 different primary duties / job. Those 5 categories were Culinary, Fitness, Mortuary Affairs , Readiness , and Lodging. I have highlighted the Lodging section of my qualifications.

• Enhanced guest satisfaction by implementing effective customer service strategies and staff training programs.
• Reduced operational expenses by streamlining processes and optimizing resource allocation.
• Trained employees on industry best practices, resulting in improved performance metrics across all departments.
• Implemented a proactive maintenance program to address potential issues before they impacted guest satisfaction or caused costly repairs.
• Maintained high levels of cleanliness and safety throughout the property, conducting regular inspections and addressing issues promptly.
• Streamlined check-in/check-out processes using technology integration which led to shorter wait times and increased guest satisfaction.
• Fostered a positive work environment for staff members, resulting in higher retention rates and better overall team morale.
• Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
• Increased customer service ratings through personable service.
• Provided exceptional service and assistance to guests upon check-in.
• Greeted and assisted guests by gathering information pertaining to reservations or requests.
• Provided services efficiently and with high level of accuracy.
• Offered appropriate reservation options based on expected attendees when coordinating events.
• Established and upheld high standards, promoting great customer service and assistance to guests.
• Implemented successful strategies to increase customer satisfaction.
• Oversaw day-to-day operations of Number-room hotel with staff of Number employees.
• Evaluated and promptly resolved lodging facility operational issues.
• Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
• Fostered safe lodging environment with reliable and effective security services.