Life Insurance Agent
Globe Life - American Income Division
Phoenix, AZ
- Reviewed existing contracts to make sure they are compliant with state regulations.
- Resolved customer issues in a timely manner while providing excellent customer service.
- Negotiated terms of policy with clients to ensure maximum benefit for both parties.
- Maintained records of client information, including policies and payment history.
- Educated clients on various types of life insurance policies available in the market.
- Advised clients on the tax implications of their investments and purchases.
- Conducted market research to identify potential new products and services.
- Performed administrative tasks such as filing paperwork or updating databases.
- Collaborated with other departments such as underwriting or claims processing teams.
- Provided personalized service to clients by phone, email, or in-person meetings.
- Attended educational seminars and conferences to stay up-to-date on industry trends.
- Prepared quotes for prospective customers based on their individual needs.
- Identified areas of improvement within the company's processes and procedures.
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Created reports on sales activities, customer feedback, and other relevant data.
- Assisted customers in selecting the right life insurance coverage for their needs.
- Evaluated current financial situation of clients before recommending any policy changes.
- Ensured compliance with all applicable laws when issuing policies or making recommendations.
- Analyzed client portfolios to determine best investment opportunities.
- Sold life insurance policies via telephone and assisted other agents with underwriting.
- Communicated with clients to understand needs and identify best policies for each case.
- Developed prospects from current commercial customers, referral leads or sales or trade meetings.
- Developed marketing strategies to compete with other individuals or companies selling insurance.
- Stayed current with life insurance market trends and regulatory changes.
- Completed detailed applications and ensured accuracy of client information.
- Participated in professional development opportunities to enhance insurance knowledge and sales skills.
- Exceeded company sales goals for new policies.
- Utilized CRM software to manage client data and sales activities efficiently.
- Nurtured relationships with potential clients through regular communication and engagement.
- Developed and maintained a portfolio of clients through networking and referrals.
- Provided ongoing support and advice to clients regarding policy adjustments and updates.
- Provided death benefits by delivering policy proceeds and reassessing client needs.
- Provided leadership and training for new agents regarding industry best practices and company policies.
- Conducted policy reviews to identify opportunities for additional coverage or adjustments.
- Customized insurance policies to meet the specific needs and financial goals of clients.
- Offered policy guidance and management to promote asset protection.
- Pursued continued professional development through insurance workshops, course and webinars.
- Analyzed clients' financial situations to propose solutions that align with their long-term goals.
- Educated clients on the importance of life insurance and financial planning.
- Delivered outstanding customer service, addressing client inquiries and concerns promptly.
- Achieved sales targets through effective client presentations and follow-up.
- Obtained underwriting approval by completing application for coverage.
- Collaborated with underwriters to facilitate the approval of applications.
- Calculated premiums and established payment methods.
- Monitored policy renewals and contacted clients to discuss renewal options and changes.
- Coordinated with other financial professionals to offer comprehensive financial planning services.
- Conducted thorough needs analysis to recommend appropriate life insurance products.
- Assisted clients with claims processes, providing guidance and support.
- Prepared and delivered presentations on life insurance products to groups and individuals.
- Implemented marketing strategies to attract new clients and retain existing ones.
- Upsold products to policyholders and potential new clients.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Counseled prospects and policyholders on coverage, limits and regulations.
- Improved data collection accuracy by structuring systems for desktop spreadsheets.
- Interviewed prospective clients to obtain data about financial resources and needs.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Contacted underwriters and submitted forms to obtain binder coverage.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Met with division leaders and consultants to discuss strategies to increase sales.
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
- Achieved repeat business and referrals through personalized services.
- Sought out new clients and developed clientele by networking to find new customers.
- Facilitated continuing service by processing changes in beneficiaries and analyzing policy loan applications.
- Greatly improved office operations by reducing backtracking of work through creation of material movement process.
- Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
- Leveraged industry trends to shape solutions and approaches.
- Developed appropriate quotes based on risk information.
- Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
