Oris King
Austin,TX
Summary
Accomplished security professional with certifications and a proven track record at Residence Inn by Marriott and O&S Transport. Enhanced security protocols and optimized fleet operations, demonstrating assertiveness and dependability. Skilled in emergency response and customer service, contributing to increased client satisfaction. Fast learner with a focus on continuous improvement and effective communication.
Overview
21
21
years of professional experience
Work History
Security
Residence Inn by Marriott
11.2023 - Current
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Enhanced security measures by developing comprehensive information security policies and protocols.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Monitored areas for security issues and safety hazards.
- Documented safety and security incidents using preset guidelines and methods.
Shuttle Driver
Residence Inn By Marriot
Austin, TX
11.2023 - Current
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Maintained clean and neat shuttle for passenger comfort.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Developed strong knowledge of service area geography, enabling prompt navigation between destinations.
Security Officer
O&S Transport
Austin, TX
09.2015 - 09.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Truck Dispatcher
O&S Transport
Austin, TX
04.2004 - 03.2023
- Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
- Served as point of contact for emergency situations involving company vehicles or drivers, coordinating appropriate response measures quickly and effectively.
Education
Required Subjects
Forest Brook High School
Houston, TX05.1984
Skills
Fast learner
Highly dependable,
Very assertive and aware
Completed security certifications
Timeline
Security
Residence Inn by Marriott
11.2023 - Current
Shuttle Driver
Residence Inn By Marriot
11.2023 - Current
Security Officer
O&S Transport
09.2015 - 09.2025
Truck Dispatcher
O&S Transport
04.2004 - 03.2023
Required Subjects
Forest Brook High School