To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Manager of Operations
ARC Manufacturing Ltd
11.2019 - 12.2022
Management of over 50 employees,
Created procedures/guidelines for ISO 9001:2015 compliance,
Management of a fleet of over 30 trucks, valued over USD$ 300,000.
Maintaining K.P.I (key performance indicator) objectives are met and exceeded,
Managed maintenance and scheduling of vehicles for operational efficiency,
Assisted in recruiting, hiring and training of team members,
Partnered with vendors and suppliers to effectively manage and budget,
Trained new employees on proper protocols and customer service standards,
Interacted well with customers to build connections and nurture relationships,
Trained and guided team members to maintain high productivity and performance metrics,
Scheduled employees for shifts, taking into account customer traffic and employee strengths,
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits,
Improved staff engagement by using various reporting and performance metrics for shared ideas.
Implemented business strategies, increasing revenue,
Inventory and Supply Chain Officer
ARC Manufacturing Ltd
08.2018 - 11.2019
Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
Implemented inventory-management strategies to maximize availability and decrease waste.
Assisted with demand planning, purchasing, and logistics.
Supervised four staff members tasked with handling materials management, planning, purchasing, and customer service duties.
Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
Applied insights of global economics and marketing to implement pricing strategies and channels.
Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
Market Research Intern
Petrojam Ltd
02.2018 - 08.2018
Piloted a study on the usage of Various octane usage in Jamaica and its relativity to market demand,
Conducted meetings with various stakeholders in the Gasoline association of Jamaica.
Usage of the Bloomberg terminal
Utilized diverse research techniques and online or published data collection tools to amass key information or statistics, supporting business objectives.
Monitored marketing and sales trends to generate forecasts and measure effectiveness of campaigns.
Met with supervisor to determine project scope, outline deliverables or timelines and create action plan.
Conducted primary and secondary research to better understand customer needs and behaviors.
Utilized specialized software to capture and process data.
Shipping Cordinator Intern
Kingston Wharves LTD
05.2017 - 08.2017
Performance of Discrepancy Checks on vehicles,
Tally vehicles aboard Car vessels for trans-shipment and Domestic Importation,
Evaluate Import Documents for Customs clearance,
Sorted and organized files, spreadsheets, and reports,
Participated in workshops and presentations related to projects to gain knowledge,
Completed research, compiled data, updated spreadsheets, and produced timely reports,
Prepared project presentations and reports to assist senior staff.
Education
Bachelor of Science - Logistics and Supply Chain Management
Caribbean Maritime University
Kingston, Jamaica
11.2019
Skills
Budget Management
Logistics Management
Strategic Planning
Adaptability
Organizational Skills
Time Management
Vendor Relations
Financial Reporting
Performance Measurement
Staff Training
Team Leadership
Problem Solving
Change Management
Conflict Resolution
Customer Service
Inventory Control
Attention to Detail
KPI Tracking
Business Forecasting
Revenue Generation
Hobbies and Interests
Port operations and developments,
Business strategy,
Jogging,
Developing new skills.
Timeline
Manager of Operations
ARC Manufacturing Ltd
11.2019 - 12.2022
Inventory and Supply Chain Officer
ARC Manufacturing Ltd
08.2018 - 11.2019
Market Research Intern
Petrojam Ltd
02.2018 - 08.2018
Shipping Cordinator Intern
Kingston Wharves LTD
05.2017 - 08.2017
Bachelor of Science - Logistics and Supply Chain Management