Summary
Overview
Work History
Education
Skills
Timeline
Generic

Orlanda Gamble

Hampton,VA

Summary

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in my role to your company.

Experienced with coordinating and managing business operations to optimize efficiency. Utilizes strategic planning and project management to drive success. Strong understanding of team collaboration and effective communication to adapt to changing business needs.

Overview

6
6
years of professional experience

Work History

COOK/CASHIER

SOUTHERN HOSPITALITY FOOD TRUCK
06.2019 - Current

Analyzed food order slips and verbal instructions to fulfill customer orders. Successfully oversee establishment opening and closing procedures. Provided excellent customer service in a high-volume, fast-paced environment. Quickly and efficiently processed payments and made accurate changes .Communicate effectively with customers, co-workers and supervisors. Assist guests regarding food and beverage menu items in an informative and helpful way. Understood the Server’s tasks for the establishment. Understand shift end reports in the outlet and the POS system. Flexibility to respond to a range of different work situations. I applied Food Truck policy and standards daily. Work well and communicated with front line staff. Actively participate in training and development programs and maximize opportunities for self-development. Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations. Prepared meals efficiently under time constraints for timely service during peak hours. Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation. Prepared food items in compliance with recipes and portioning control guidelines. Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity. Was responsible for preventing food waste. Served orders to customers at the window leaving a lasting impression.

CASHIER

FOOD LION
05.2019 - 08.2024

Greeted customers entering store and responded promptly to customer needs. Provided fast, easy, flexible and friendly service to our customers. Ensure the workstation and front-end area of the store has a neat and clean presentation. Expected to ring up sales on a computerized cash register, handled money. Restocked and maintained store cleanliness. Monitor checkout stations to ensure that they have adequate cash available and that they are ran appropriately. Maintained checkout process for increased efficiency and reduced waiting times. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Built relationships with customers to encourage repeat business. Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift. Helped customers complete purchases, locate items, and join reward programs. Adapted quickly to new technologies implemented at POS systems, knowledge of 10-key functions, ensuring seamless transition periods for both staff and customers.

DESK ASSISTANT

ADMISSIONS OFFICE
10.2023 - 05.2024

Greeted guests in with friendliness and professionalism. Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel. TMake on tasks such as data entry, filing, copying, and scanning documents. Improved office efficiency by organizing and streamlining filing systems. Followed detailed directions from management to complete daily paperwork and computer data entry. Maintaining office supplies and inventory. Facilitate internal communication by distributing memos, emails, and other announcements to staff members. I also assist in organizing meetings, preparing agendas, and recording minutes. Collaborated effectively within a team environment to achieve common goals while also demonstrating independent initiative in completing tasks.

RETAIL ASSOCIATE

DTLR
06.2019 - 08.2021

Greeting customers as they enter the store with a warm and friendly demeanor. Listening attentively to their needs and providing helpful assistance in finding the right clothing items, sizes, and styles. Suggesting alternative options based on their preferences. Possessing a comprehensive understanding of the store's inventory, including the latest fashion trends, fabric types, and garment care instructions. Able to confidently answer customer inquiries and make personalized recommendations. Actively engaging with customers to promote sales by suggesting complementary items, up selling accessories, and informing them about ongoing promotions or discounts. Assisting with the arrangement and organization of merchandise on the sales floor to maintain an attractive and orderly display. The ability to visual merchandise; walls and mannequins. Ensuring that clothing racks, shelves, and display windows are clean, well-stocked, and visually appealing. Taking responsibility for maintaining the cleanliness and tidiness of the store environment throughout the day. Performing routine tasks such as folding clothes, hanging garments, and removing empty hangers to ensure a pleasant shopping atmosphere. Possessing a comprehensive understanding of the store's inventory, including the latest fashion trends, fabric types, and garment care instructions.

  • Collaborated with team members to achieve daily sales goals and exceed performance targets.

Education

Bachelor of Science - Business Administration And Management

ELIZABETH CITY STATE UNIVERSITY
North Carolina
05.2025

Skills

  • Adaptability and teamwork
  • Data Entry Skills
  • Active Listener and goal oriented
  • Great critical thinking skills
  • Knowledge of cash handling
  • Good customer service skills
  • Strong attention to safe food handling procedures
  • Ability to build customers satisfaction and loyalty Patience and empathy
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Attention to detail, flexible with good time management skills

Timeline

DESK ASSISTANT

ADMISSIONS OFFICE
10.2023 - 05.2024

COOK/CASHIER

SOUTHERN HOSPITALITY FOOD TRUCK
06.2019 - Current

RETAIL ASSOCIATE

DTLR
06.2019 - 08.2021

CASHIER

FOOD LION
05.2019 - 08.2024

Bachelor of Science - Business Administration And Management

ELIZABETH CITY STATE UNIVERSITY
Orlanda Gamble