Orlando Abbott
Loranger
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
Lead Support-Real Estate Warehouse
Walmart, Inc.
06.2022 - Current
- Manage Environmental Health and Safety
- Manage Quality Control
- Oversee Compliance
- Human resources/onboarding
- Managing wages and controllable expense
- Planning and delegating daily tasks
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
Assistant Mgr.
Walmart, Inc.
05.2017 - 06.2022
- Developed talent
- Managed operations
- Responsible for P&L
- Responsible for maintaining proper shift coverage
- Managing wages and controllable expenses
- Planning and delegating tasks
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Conducted performance evaluations and provided constructive feedback to employees.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Oversaw daily operations to maintain store cleanliness and organization.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Metro Assistant Mgr.
Walmart, Inc.
09.2015 - 03.2016
- Developed talent
- Managed operations
- Responsible for P&L
- Responsible for maintaining proper shift coverage
- Managing wages and controllable expenses
- Planning and delegating tasks
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Oversaw daily operations to maintain store cleanliness and organization.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
Non-metro Assistant Mgr.
Walmart, Inc.
07.2014 - 09.2015
- Responsible for P&L
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Supervised more than 40 plus associates and 2 support managers
- Managing operations
- Managing wages and controllable expenses
- Responsible for maintaining proper shift coverage
- Planning and delegating tasks
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Hourly Trainee
Walmart, Inc.
06.2014 - 07.2014
- Trained for management role
Overnight Support Manager
Walmart, Inc.
10.2011 - 06.2014
- Developed talent
- Supervised promotional activities that were designed to drive sales and generate excitement.
- Ensured smooth store operations during overnight shifts by effectively managing personnel and resources.
- Monitored cash handling procedures to maintain accurate financial records and prevent theft or discrepancies.
- Assisted with store merchandising projects, ensuring proper product placement and presentation for customer satisfaction.
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Coached employees through day-to-day work and complex problems.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Responsible for P&L
- Responsible for maintaining proper shift coverage
- Planning and delegating tasks
- Conducted regular staff meetings to keep team members updated on company news, policy changes, and upcoming events while soliciting their input for continuous improvement efforts.
- Managed conflict resolution among team members swiftly, promoting a cooperative work environment conducive to high productivity levels.
- Trained new employees on company policies, procedures, and job duties to facilitate their successful integration into the team.
- Managed scheduling, workload assignments and coverage for night staff.
- Managed organizational business systems and tools to support off-peak operations.
Education
High School -
Hammond High School
01.1995
Skills
- Managing multiple employees
- Effective communication
- Seasoned leadership skills
- Operating multiple office programs
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Decision-making
- Organization and time management
Timeline
Lead Support-Real Estate Warehouse
Walmart, Inc.
06.2022 - Current
Assistant Mgr.
Walmart, Inc.
05.2017 - 06.2022
Metro Assistant Mgr.
Walmart, Inc.
09.2015 - 03.2016
Non-metro Assistant Mgr.
Walmart, Inc.
07.2014 - 09.2015
Hourly Trainee
Walmart, Inc.
06.2014 - 07.2014
Overnight Support Manager
Walmart, Inc.
10.2011 - 06.2014
High School -
Hammond High School
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