Orlando Acevedo

• Tracked orders and notified customers of status or potential delays.
• Generated documentation and information required for customer shipments.
• Conducted investigations to resolve issues related to logistics and cargo movements.
• Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.

• Accurately calculated back pay figures for approved disability claims.
• Contacted Social Security offices nation-wide to ascertain updated claim and back pay information.
• Communicated with Clients to obtain information requested by Social Security offices and provide up-to-date claim status.
• Maintained precise logs of Clients' treatment information, work history, and disability allegations.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Assembled over 50 orders per day and packed items for shipment, conveying orders to shipping personnel
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Utilized forklift and vertical lift to unload merchandise containers and maintain
  warehouse organization.
• Traveled cross-country to audit time-sensitive merchandise.
• Utilized QuickBooks to maintain accurate inventory counts.

• Provided exceptional customer service to differentiate and promote the company brand.
• Collaborated with customer service team members to provide exceptional service throughout the entirety of the shopping experience.
• Unloaded merchandise trucks and ensured the store was accurately and thoroughly stocked.