Orlando Argote
Boaz,AL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales representative position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Production Line Assembly Worker
TS Tech Alabama
05.2015 - Current
- Boxed, labeled, and transported items to support assembly operations.
- Completed durable assemblies and subassemblies with hand and power tools.
- Followed outlined specifications to implement assembly plans.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Assisted quality assurance by inspecting items and removing defective parts.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
Collections Specialist
Farmers Home Furniture
09.2013 - 03.2014
- Trained new team members on scripts, company services, and collection strategies.
- Maintained high volume of calls and met demands of busy and productive group.
- Processed payments and applied to customer balances.
- Researched accounts and completed due diligence to resolve collection problems.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Counseled debtors on payment options and arranged installment agreements.
- Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
- Analyzed customer financial records to determine appropriate payment plan.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Negotiated to collect balance in full.
Restaurant Waiter
Villa Fiesta
01.2011 - 02.2013
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials, and took drink orders.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Education
High School Diploma -
Gadsden State Community College
Gadsden, AL05.2010
Skills
- Quality Inspections
- Finishing Work
- Product Inspection
- Repetitive Work
- Visual Inspections
- Outbound Calling
- Issue Investigation
- Records Maintenance
- Call Center Experience
- Supply Ordering
- Relationship Building
- Goals and Performance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Production Line Assembly Worker
TS Tech Alabama
05.2015 - Current
Collections Specialist
Farmers Home Furniture
09.2013 - 03.2014
Restaurant Waiter
Villa Fiesta
01.2011 - 02.2013
High School Diploma -
Gadsden State Community College
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