ORLANDO BARROS
MIAMI GARDENS,FL
Summary
Dynamic operations coordinator with a proven track record at Dentwizard, excelling in staff development and project management. Adept at enhancing team performance through effective training and communication. Skilled in inventory management and decision-making, consistently resolving customer issues and optimizing departmental efficiency. Committed to achieving organizational goals through strategic leadership.
Overview
28
28
years of professional experience
Work History
Coordinator of Operations
Dentwizard
Miami, FL
03.2023 - Current
- Resolved customer complaints in a timely manner while upholding company standards.
- Monitored inventory levels and ordered additional supplies as needed.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Facilitated communication between different departments in order to resolve issues quickly.
- Delegated work to staff, setting priorities and goals.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Analyzed financial activities of department to share budgetary input with managers.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Researched and prepared reports required by management or governmental agencies.
- Resolved customer complaints or answered customers' questions.
Manager
BrandsMart USA
Miami Gardens, FL
01.1997 - 02.2023
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Entered time and attendance logs in preparation for payroll.
- Conducted quality, timely performance feedback and performance appraisals.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Maintained adequate staffing to meet objectives within budget.
- Created training modules and documentation to train staff.
Education
High School Diploma -
Hialeah Senior High School
Hialeah Gardens, FLSkills
- Staff Development
- Sales Techniques
- Project Management
- Staff Training
- Verbal and Written Communication
- Work Planning and Prioritization
- Team Leadership
- MS Office
- Good Judgment
- Time Management
- Decision Making
- Shift Scheduling
- Computer Skills
- Inventory management
- Team coordination
Languages
3,3
Education and Training
other
Languages
English
Professional
Spanish
Professional
Timeline
Coordinator of Operations
Dentwizard
03.2023 - Current
Manager
BrandsMart USA
01.1997 - 02.2023
High School Diploma -
Hialeah Senior High School
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