Orlando Bermudez
Summary
Highly skilled transportation expert, specialist, and hospitality professional with extensive experience in logistics, safety compliance, and customer service. Adept at team leadership, operations management, and strategic planning. Demonstrates expertise in optimizing transportation systems, enhancing service delivery, and ensuring regulatory compliance. Strong background in fine dining service and hospitality, with a passion for delivering exceptional guest experiences. Also possesses a strong background in transportation operations, including commercial vehicle movement and railcar switching, organization, and movement intrastate.
AVAILABLE, PREPARED & WILLING to Relocate anywhere in the U.S. to ensure Career Advancement & Growth.
Overview
18
18
years of professional experience
Work History
Norac Qualified Road CONDUCTOR
CSX Transportation
01.2022 - 01.2024
- Lead and supervise train operations, ensuring efficient and safe transportation services
- Develop and implement operational strategies to enhance workflow and safety
- Ensure compliance with Federal Railroad Administration (FRA) regulations and company policies
- Conduct performance assessments and provide training for transportation staff
- Optimize scheduling, routing, and resource allocation for operational efficiency
- Serve as a key liaison between operations, customers, and regulatory authorities
- Spearhead safety initiatives and risk management strategies
Hospitality Specialist - Server Trainer
Darden & Landry Restaurant Group | North Italia Restaurant
11.2014 - 01.2022
- Managed high-volume fine dining establishments, ensuring premium guest experiences
- Trained and mentored staff in service excellence, food pairing, and upselling techniques
- Oversaw daily restaurant operations, including inventory, vendor negotiations, and cost control
- Maintained high standards in food safety, sanitation, and operational compliance
- Built and maintained strong customer relationships, fostering repeat business
- Successfully handled VIP and high-profile clientele, ensuring personalized service
Commercial Transportation Operator
School District of Philadelphia
04.2006 - 11.2014
- Managed transportation logistics for commercial and educational services
- Ensured driver safety compliance and fleet maintenance
- Supervised, trained, and evaluated transportation personnel
- Conducted route planning and scheduling for efficiency
- Provided exceptional customer service and safety awareness programs
Education
Commercial Electrician -
Orleans Technical Institute
01.2020
High School Diploma -
American School
01.2005
Skills
- Railroad Operations & Logistics
- Railcar Switching & Movement
- Train Dispatching & Coordination
- FRA Safety & Compliance Regulations
- Emergency Response & Risk Mitigation
- Operations & Logistics Management
- Transportation Safety & Compliance
- Team Leadership & Performance Coaching
- Customer Experience & Hospitality Management
- Strategic Planning & Resource Allocation
- Vendor Negotiations & Cost Control
- Risk Management & Problem-Solving
Certifications And Skills
- Licensed Class 1 Railroad Conductor
- CDL Class B License with S/P/X/T endorsements
- OSHA 30 Hour Outreach Training (Construction Industry), 2020
- OSHA 40 HAZWOPER Certification, 2021
- Confined Space Entry & Rescue Certification, 2021
- T.W.I.C. Credential, 2021
- Member of Local 1700 Amalgamated Transit Union, Since 2019
- CPR Certification, 2009 - 2012
- POS Systems: Open Table, Aloha
Timeline
Norac Qualified Road CONDUCTOR
CSX Transportation
01.2022 - 01.2024
Hospitality Specialist - Server Trainer
Darden & Landry Restaurant Group | North Italia Restaurant
11.2014 - 01.2022
Commercial Transportation Operator
School District of Philadelphia
04.2006 - 11.2014
Commercial Electrician -
Orleans Technical Institute
High School Diploma -
American School
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