Orlando Rosa Caldero
Corozal,PR
Summary
With a proven track record at Coca Cola Consolidated & Bottling, I excel in safe driving practices and customer service, ensuring timely and accurate deliveries. My experience spans CDL driving and law enforcement, highlighting my problem-solving capabilities and positive attitude. Achievements include enhancing customer satisfaction and fostering community trust, underscoring my commitment to excellence and safety. Experienced with managing delivery schedules and operating heavy-duty vehicles. Utilizes route optimization and adherence to safety protocols to ensure timely deliveries. Knowledge of vehicle maintenance and effective communication with clients and team members. Professional driver with solid experience in logistics and transportation. Strong skills in vehicle operation, route planning, and adhering to safety protocols. Known for teamwork, reliability, and adaptability to changing schedules. Prepared to contribute effectively to delivery operations and ensure timely, accurate deliveries. A logistics professional prepared for demanding role in transportation and delivery. Background includes managing delivery routes, ensuring timely deliveries, and adhering to safety protocols. Known for reliability, teamwork, and adaptability in dynamic environments. Skills include vehicle maintenance, route planning, and customer service. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
34
34
years of professional experience
Work History
CDL A Delivery Driver
Animal Supply Company
07.2022 - Current
- Ensured the securement of cargo during transport by properly utilizing straps, chains, or other restraints as needed per guidelines set forth for CDL A Drivers.
- Promoted a strong safety culture within the workplace by adhering closely not only state/federal regulations but also company-specific safety guidelines.
- Demonstrated adaptability by adjusting routes according to changing road conditions or traffic patterns when necessary.
- Developed positive relationships with clients by providing exceptional service at every point of interaction; addressing needs promptly while remaining professional under pressure.
- Trained new drivers on company policies, procedures, and best practices for successful performance in the role.
- Improved customer satisfaction with timely and accurate deliveries, ensuring proper handling of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Verified accuracy of all deliveries against order forms.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Inspected load security and checked for damages.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
CDL A Delivery Driver
Penske Truck Leasing
11.2021 - 06.2022
- Ensured the securement of cargo during transport by properly utilizing straps, chains, or other restraints as needed per guidelines set forth for CDL A Drivers.
- Promoted a strong safety culture within the workplace by adhering closely not only state/federal regulations but also company-specific safety guidelines.
- Demonstrated adaptability by adjusting routes according to changing road conditions or traffic patterns when necessary.
- Developed positive relationships with clients by providing exceptional service at every point of interaction; addressing needs promptly while remaining professional under pressure.
- Trained new drivers on company policies, procedures, and best practices for successful performance in the role.
- Improved customer satisfaction with timely and accurate deliveries, ensuring proper handling of products.
- Performed pre-and post-trip inspections to ensure proper vehicle maintenance, reducing downtime for repairs.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Police Officer
Baltimore City Police Department
04.2019 - 11.2021
- Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Conducted preliminary investigations at scenes of major crimes.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Responded to emergency calls to provide assistance to citizens in need.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
CDL Delivery Driver
Coca Cola Consolidated & Bottling
03.2018 - 03.2019
- Maintained proper documentation for each delivery, reducing errors and ensuring regulatory compliance.
- Managed unforeseen circumstances professionally, such as road closures or weather-related incidents affecting delivery timelines.
- Collaborated with dispatchers to effectively coordinate pickups, deliveries, and resolve challenges along the route.
- Contributed to a positive working environment by fostering teamwork among colleagues across departments.
- Demonstrated professionalism during interactions with customers, representing the company positively at all times.
- Strengthened customer relationships by supporting special requests or last-minute changes whenever possible within policy limitations.
- Ensured customer satisfaction through accurate and timely deliveries, addressing concerns promptly.
- Achieved high levels of customer service excellence through prompt issue resolution and attention to detail.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
Police Officer (Sargent)
Puerto Rico Police Department
10.1990 - 02.2018
- Provided testimony in court proceedings.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Patrolled assigned areas to prevent and detect roadway crimes.
Education
High School Diploma -
Emilio R. Delgado
Corozal P.R.05.1989
Skills
- Safe Driving Practices
- Vehicle inspection proficiency
- Accident prevention strategies
- Logbook Maintenance
- DOT regulations knowledge
- Problem-solving capabilities
- Freight Documentation
- Positive Attitude
- Customer Service
Languages
English
Full Professional
Spanish
Full Professional
Timeline
CDL A Delivery Driver
Animal Supply Company
07.2022 - Current
CDL A Delivery Driver
Penske Truck Leasing
11.2021 - 06.2022
Police Officer
Baltimore City Police Department
04.2019 - 11.2021
CDL Delivery Driver
Coca Cola Consolidated & Bottling
03.2018 - 03.2019
Police Officer (Sargent)
Puerto Rico Police Department
10.1990 - 02.2018
High School Diploma -
Emilio R. Delgado
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