Overview
Work History
Education
Skills
Certification
References
Timeline
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Orlando Carbajal Rebollar

Roswell,GA

Overview

11
11
years of professional experience
1
1
Certification

Work History

General Manager

Taffer's Tavern
Alpharetta, US
01.2023 - Current
  • $3.5 million in sales yearly.
  • Hiring, training, and developing new and experienced managers.
  • Developed a step-by-step training program for the Service Department.
  • Responsible for coordinating and scheduling restaurant equipment repair and maintenance.
  • Developed and implemented a bonus structure based on key Performance Indicators chosen alongside ownership.
  • Cut labor spending by 8% from the 2023 fiscal year to the 2024 fiscal year.
  • Cut paper spending and food cost spending by identifying lower-cost alternatives without sacrificing product quality.
  • Increasing off-premise sales by introducing third-party delivery services, such as DoorDash and Uber.
  • Scheduled and coordinated large party reservations, and full restaurant buyouts.
  • Held monthly P&L meetings with ownership and management staff.
  • Promoted from Assistant General Manager to General Manager.

General Manager

The Flying Biscuit Cafe
Marietta, US
07.2022 - 01.2023
  • $1 million in sales yearly.
  • Improved the reputation of a previously closed down location
  • Reopened with new ownership and new management.
  • Consistently hire quality talent on Indeed, and other job platforms.
  • Increase sales weekly by providing excellent service and minimizing wait times.
  • Increase guest counts by conducting daily table touches, forming connections, and engaging with the local community.
  • Coach the management team in areas that include ordering and reviewing, labor, food cost, training, P&L, inventory, and waste management.
  • Oversee the repairs and maintenance of equipment to ensure the team has all the tools they need to succeed.
  • Increase catering and off-premise sales by maximizing the use of Cater Zen, Ez-Catering, and by focusing on punctuality.
  • Hands-on in all areas of the restaurant.
  • Dropping off deliveries, cooking, expediting, washing dishes, hosting, and bussing.

Culinary Manager

Olive Garden
Dawsonville, US
06.2014 - 07.2022
  • $4.5 million in sales.
  • Weekly inventory counts, producing orders, ordering, and unloading weekly trucks.
  • Has a reputation for assisting underperforming teams and leading multiple teams to become the top performers.
  • Well-experienced in LMS, and maintains great communication with employees while writing daily labor plans, floor plans, as well as weekly schedules.
  • Strategically improve beverage sales and waste through monitoring techniques and coaching methods, while complying with company rules and Georgia law regulations.
  • Take pride in training and coaching the team to help them exceed through effective communication and uncompromised training.
  • Maximize productivity and minimize labor costs by assuring that aces are in place, encouraging cross-training, and ensuring that the most effective systems are in place.
  • Maintain company standards, dress code compliance, and CDC Covid-19 guidelines, as well as HACCP food safety and sanitation guidelines.
  • Involved in recruiting and onboarding procedures, such as keeping up with TAS and Indeed hiring sites, preparing pay cards, and I-9 documents.
  • Assisted in the opening of the new Olive Garden in Dawsonville, GA.
  • Regionally certified to conduct 'Train the Trainer' workshops.
  • I was on a development plan for the general manager position.
  • Started with the company as a server and was quickly promoted to Trainer, Hourly Manager, Service Manager, and eventually Culinary Manager as part of a General Manager development plan.

Education

Associate of Arts - General Studies - Theatre Track

University of North Georgia
Dahlonega, GA
05.2021

Skills

  • Profit and Loss
  • Team training and development
  • POS
  • Food safety
  • PC competent
  • Verbal and written communication
  • Spanish Speaking

Certification

  • ServSafe
  • Paraprofessional Certification

References

References available upon request.

Timeline

General Manager

Taffer's Tavern
01.2023 - Current

General Manager

The Flying Biscuit Cafe
07.2022 - 01.2023

Culinary Manager

Olive Garden
06.2014 - 07.2022
  • ServSafe
  • Paraprofessional Certification

Associate of Arts - General Studies - Theatre Track

University of North Georgia

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Orlando Carbajal Rebollar