Orlando Carrasquillo
Orlando,FL
Summary
Conscientious Circulation Clerk with expertise in support services and administration. Highly organized and offering 10 years of experience in maintaining and circulating books materials. Motivated by and dedicated to helping others locate resources needed for success.
Overview
14
14
years of professional experience
Work History
Circulation Clerk
Orange County Library System
04.2011 - Current
- Enhanced customer satisfaction by efficiently handling circulation desk operations and providing assistance with library resources.
- Streamlined the check-in and check-out process for patrons, ensuring a smooth and positive library experience.
- Assisted in maintaining an organized collection by accurately shelving materials according to the library''s classification system.
- Contributed to increased library membership by promoting available services and resources to patrons during their visits.
- Improved overall efficiency with accurate record-keeping of patron information and materials borrowed or returned.
- Educated patrons on proper use of library equipment, such as computers, copiers, and self-checkout machines, leading to increased confidence in utilizing these resources.
- Resolved patron concerns promptly and professionally, fostering a welcoming environment within the library setting.
- Collaborated with other staff members to develop programs that enriched the community''s engagement with the library.
- Promoted a culture of learning within the workplace by offering guidance and support to new employees as they navigated their roles as Circulation Clerks.
- Provided exceptional customer service when addressing account issues such as lost cards or outstanding fines, resulting in prompt resolutions and satisfied patrons.
- Contributed to an organized work environment by maintaining clean and orderly circulation areas, ensuring a pleasant experience for all library visitors.
- Processed and shelved returned materials after evaluating for general condition and cleanliness.
- Successfully completed check-in and check-out procedure for visitors taking or returning library books and audio materials daily.
- Organized shelves when patrons returned books.
Crew Member Cook
Five Guys Burgers
07.2010 - 03.2011
- Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Assisted with inventory management, ensuring adequate stock levels for uninterrupted service.
- Collaborated with team members to provide seamless customer service during peak hours.
- Trained new crew members on proper cooking techniques, food safety practices, and company policies.
- Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
- Increased operational efficiency by maintaining all necessary equipment and promptly reporting any issues or malfunctions.
- Contributed to positive workplace morale through effective communication and teamwork skills.
- Exhibited adaptability by quickly learning new menu items, recipes, and preparation methods as required by seasonal changes or promotions.
- Supported management in achieving sales targets through consistent upselling of premium menu options when appropriate.
- Promoted a safe working environment by strictly adhering to safety procedures and promptly addressing potential hazards.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Kept kitchen up to code for health and safety inspections.
- Prepared food items according to recipe to drive quality and consistency.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Education
High School Diploma -
Casique Agueybana
Bayamon, PR05.1985
Skills
- Logical Reasoning
- Interpersonal Awareness
- Social Perception
- Support Services
- Time management
- Customer satisfaction
- Task prioritization
- Problem-solving abilities
- Effective communication
- Cash handling
- Quality assurance
- Conflict resolution
- Customer service excellence
- Interpersonal skills
- Adaptability
- Organizational skills
- Critical thinking
- Multitasking capabilities
- Team collaboration
- Self-motivation
- Spanish Proficiency
- Guest Services
Languages
Spanish
Professional Working
Timeline
Circulation Clerk
Orange County Library System
04.2011 - Current
Crew Member Cook
Five Guys Burgers
07.2010 - 03.2011
High School Diploma -
Casique Agueybana
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