Orlando Castaneda
San Lorenzo,CA
Summary
Dynamic leader with extensive experience at Costco, excelling in operations management and team leadership. Spearheaded quality control and staff development initiatives, significantly enhancing customer satisfaction and operational efficiency. Skilled in budget control and strategic planning, adept at mentoring teams to surpass business goals. Proven track record in fostering a culture of excellence and continuous improvement.
Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.
Overview
23
23
years of professional experience
Work History
Assistant General Manager
Costco
08.2022 - 11.2024
- Implemented quality control measures to ensure optimal customer satisfaction.
- Motivated, trained, and disciplined employees to maximize performance.
- Assisted in recruiting, hiring and training of team members.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Mentored and motivated team members to achieve challenging business goals.
- Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
Staff Level Manager
Costco
09.2014 - 08.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Area Manager
Costco
06.2012 - 09.2014
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
- Increased team productivity by streamlining processes and implementing more efficient systems.
Forklift Driver
Costco
06.2001 - 06.2012
- Unloaded trucks and rail cars and moved materials to staging area.
- Transported goods between warehouse locations according to shipment and storage needs.
- Streamlined warehouse operations through skillful prioritization of tasks according to urgency and importance levels.
- Loaded/unloadrd warehouse trailers using forklift.
Education
Associate of Science - Computer Technology
Heald College
Hayward, CA05-2002
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Budget control
- Human resources
- Strategic planning skill
- Financial reporting
- Budgeting and cost control
- Team leadership strength
- Team leadership
- Inventory management
Accomplishments
- Achieved Physical Year Budget goals by completing monthly checks with accuracy and efficiency.
- Used Google Sheets to develop inventory tracking spreadsheets.
- Overseen a team of 22 managers 35 supervisors and 352 staff members.
Languages
Spanish
Native or Bilingual
Timeline
Assistant General Manager
Costco
08.2022 - 11.2024
Staff Level Manager
Costco
09.2014 - 08.2022
Area Manager
Costco
06.2012 - 09.2014
Forklift Driver
Costco
06.2001 - 06.2012
Associate of Science - Computer Technology
Heald College
Similar Profiles
Juan NunezJuan Nunez
Sales Associate at CostcoSales Associate at Costco
Michael VilladoresMichael Villadores
Truck Driver at CostcoTruck Driver at Costco
Carol FrederickCarol Frederick
Product Demonstrator at CostcoProduct Demonstrator at Costco
Darius FreemanDarius Freeman
Front End Attendant at CostcoFront End Attendant at Costco
OSMAR VAZQUEZOSMAR VAZQUEZ
Sales Associate at The Home DepotSales Associate at The Home Depot