Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Orlando Chavez

Bakersfield,CA

Summary

Dynamic professional with a proven track record, excelling in patient access and insurance verification. Skilled in leadership and organizational strategies, I enhance operational efficiency and ensure HIPAA compliance. Adept at fostering team development, I drive results through effective communication and talent acquisition, consistently improving service delivery and patient satisfaction.

Overview

4
4
years of professional experience

Work History

Patient Access Representative

Adventist Health
Bakersfield, USA
07.2024 - Current
  • Processed patient registrations and admissions for both inpatient and outpatient services.
  • Conducted insurance verifications to ensure coverage prior to treatments.
  • Facilitated emergency department registrations, ensuring prompt patient care.
  • Managed HPE application processing for accurate health record documentation.
  • Coordinated laboratory patient processing to maintain efficient workflow.
  • Maintained confidentiality of patient information in compliance with HIPAA regulations.
  • Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.

Career Services Advisor

San Joaquin Valley College Valley, Inc
Bakersfield, USA
06.2023 - 07.2024
  • Facilitated career development initiatives to enhance student employability.
  • Conducted resume workshops, equipping students with essential job application skills.
  • Planned and executed job fairs to connect students with potential employers.
  • Organized student information seminars to provide career resources and guidance.
  • Developed business-to-business partnerships to create internship opportunities.
  • Led interview preparation sessions, improving students' confidence and performance.
  • Engaged in community outreach to promote career services and support networks.

Department Manager

H&M
Arvin, USA
10.2022 - 06.2023
  • Led full cycle recruiting efforts, securing high-caliber talent for organizational needs.
  • Drove sales management activities, consistently surpassing sales targets.
  • Optimized scheduling practices to improve overall team efficiency.
  • Revamped visual merchandising displays to capture consumer interest.
  • Developed comprehensive training programs to enhance employee skills.
  • Supervised staff management, ensuring compliance with labor laws and policies.
  • Cultivated excellent customer service standards for improved client retention.
  • Addressed conflict resolution proactively, maintaining workplace harmony.

Assistant Store Manager

Aeropostale
Arvin, USA
08.2021 - 10.2022
  • Conducted sales forecast reporting to drive strategic business decisions.
  • Managed staff performance to enhance operational efficiency.
  • Scheduled staff shifts to ensure optimal coverage and service levels.
  • Facilitated training and development programs to elevate team skills.
  • Executed hiring strategies to improve staff retention rates.
  • Designed visual merchandising displays to attract customers effectively.
  • Developed succession planning processes for key operational roles.
  • Oversaw customer care initiatives to boost satisfaction and loyalty.

Education

Associate of Science - Health Studies

San Joaquin Valley College
Bakersfield, CA
02.2024

Skills

  • Leadership and team development
  • Communication skills
  • Employment and labor law
  • Organizational skills
  • Microsoft Office proficiency
  • Business development and sales management
  • Talent acquisition strategies
  • Packaging expertise
  • HIPAA compliance
  • Clerical support experience

Languages

Spanish, Fluent

Timeline

Patient Access Representative

Adventist Health
07.2024 - Current

Career Services Advisor

San Joaquin Valley College Valley, Inc
06.2023 - 07.2024

Department Manager

H&M
10.2022 - 06.2023

Assistant Store Manager

Aeropostale
08.2021 - 10.2022

Associate of Science - Health Studies

San Joaquin Valley College

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