Orlando Dominguez Gutierrez
Denver,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Logistics Associate/Delivery Driver
Amazon
Denver, CO
10.2023 - Current
- Coordinated shipments and deliveries, enhancing transportation efficiency and ensuring timely arrivals.
- Conducted regular inspections of incoming and outgoing shipments for accuracy.
- Resolved shipping issues, including damaged goods and incorrect orders, maintaining high customer satisfaction.
- Processed returns per company policies, ensuring accurate inventory management and customer compliance.
- Trained new associates on warehouse procedures and best practices.
- Utilized various software programs, Warehouse management systems, and transportation management systems effectively.
- Provided customer service support by responding to inquiries from customers regarding order status and shipment details.
Qualified Medication Administration Personnel
The Retreat at Church Ranch
Westminster, US
03.2017 - 09.2023
- Administered and ordered medications, maintaining accurate records.
- Updated medication administration records to reflect current treatments.
- Transcribed physician medication orders for efficient processing.
- Coordinated communication between residents, physicians, and families to promote understanding and support.
- Provided personalized one-on-one care to improve resident well-being and comfort.
- Facilitated daily routines for residents to enhance their quality of life.
- Promptly identified resident needs and addressed them effectively.
- Assisted residents with inquiries, enhancing overall satisfaction.
- Executed daily responsibilities with attention to detail, ensuring compliance with health standards.
Customer Service Representative, Sales Associate
Walmart INC.
Westminster, US
01.2016 - 03.2017
- Achieved high levels of positive customer feedback through effective service strategies.
- Processed transactions accurately and efficiently at checkout.
- Processed returns and exchanges, ensuring compliance with company policies and procedures.
- Educated customers on promotions, sales, and store policies effectively.
- Provided personalized shopping assistance for elderly and handicapped customers, enhancing accessibility and satisfaction.
- Managed customer service operations, streamlining processes to improve overall service delivery.
- Maintained precise inventory records to support supply chain efficiency.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
CPhT/ Certified Pharmacy Technician - Pharmacy
InStride Education And Workforce Development
Colorado 03-2026
Certified Nurse Assistant -
Emily Griffith Technical College
Denver, CO10-2017
High School Diploma -
Westminster High School
Westminster, Colorado05-2015
Some College (No Degree) - Nursing
Metropolitan State University
Denver, Colorado03-2026
Skills
- Medication administration certification/ QMAP
- Pharmacy technician certification/CPhT
- Nursing assistant certification/ CNA
- Bilingual, English Spanish
- Effective time management
- Collaborative team player
- Rapid learning ability
- Conflict mediation skills
- Empathetic support
- Patient care
- Customer service
- Healthcare documentation
- Medication administration
- Inventory management
- Purchase orders
- Shipping documentation
- Punctual and dependable
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Certified Pharmacy Technician. March, 2026 CPhT
Timeline
Logistics Associate/Delivery Driver
Amazon
10.2023 - Current
Qualified Medication Administration Personnel
The Retreat at Church Ranch
03.2017 - 09.2023
Customer Service Representative, Sales Associate
Walmart INC.
01.2016 - 03.2017
CPhT/ Certified Pharmacy Technician - Pharmacy
InStride Education And Workforce Development
Certified Nurse Assistant -
Emily Griffith Technical College
High School Diploma -
Westminster High School
Some College (No Degree) - Nursing
Metropolitan State University