Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Orlando Fernandez

Inglewood,CA

Summary

Resourceful Member Services Team Member known for high productivity and efficient task completion. Specialize in customer relationship management, conflict resolution, and membership retention strategies. Excel in communication, teamwork, and problem-solving to enhance member satisfaction and loyalty.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Member

Chipotle Grill
Culver City, CA
04.2024 - Current
  • Managed large groups in a timely manner while ensuring satisfaction of all guests.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.

Camp Counselor

Pedalheads Bike Camps
Santa Monica, CA
06.2023 - 08.2023
  • Documented camp activities and progress of campers for administrative records and communication with parents.
  • Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Coordinated with other counselors and staff to adapt programs to weather conditions or other unforeseen circumstances.

Education

Business

Santa Monica College
Santa Monica, CA

Skills

  • Strong Work Ethic
  • Staff Coordination
  • Payment Processing
  • Effective Communication
  • Engaging personality
  • Reliable and punctual

Affiliations

  • Programming
  • Fitness

Accomplishments

  • Special Event Coordinator - Associated Studen Body
  • Red Cross Scholarship
  • Dolores Huerta Scholarship

Certification

  • Food Handlers Certificate - Issue Date (03/25/2024)

Languages

Spanish
Native/ Bilingual

Timeline

Member

Chipotle Grill
04.2024 - Current

Camp Counselor

Pedalheads Bike Camps
06.2023 - 08.2023

Business

Santa Monica College

Similar Profiles

CREATE PROFILE
Orlando Fernandez