Orlando Flores
Staten Island,NY
Summary
Dedicated to customer satisfaction, cleanliness and supply management. Highly productive and diligent with excellent conflict management and problem-solving abilities. ServSafe Certified.
Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.
Overview
2
2
years of professional experience
Work History
Packer
Amazon
Staten Island, NY
10.2023 - 03.2024
- Unloaded and loaded trucks with merchandise for distribution.
- Organized inventory in the warehouse according to established procedures.
- Inspected packages for accuracy and completeness before shipping.
- Wrapped items securely using appropriate packing materials.
- Labeled boxes, crates, and other containers accurately.
- Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
Barback
The Burrito Bar & Restaurant
Staten Island, NY
01.2022 - 10.2023
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Restocked ice and prepared garnishes for drinks.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Responded to customer requests promptly and professionally.
- Maintained a clean work environment by sweeping floors and disposing of trash.
- Organized bottles and cans on shelves according to brand or type.
- Performed opening duties such as setting up supplies needed for service.
- Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
- Helped prepare mixed drinks using proper measurements and techniques.
- Consistently checked inventory levels and communicated needs to management team.
- Followed safety protocols such as properly storing equipment away after use.
Busser
The burrito bar and restaurant
Staten Island, NY
01.2022 - 09.2023
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Maintained cleanliness of restaurant dining area throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Ensured that each table was properly set before seating guests.
- Conducted regular checks on customer satisfaction levels during meal service.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Organized storage areas for clean dishes and stocked linens.
- Took initiative to help others whenever necessary.
- Maintained a friendly attitude towards customers at all times.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
Education
High School Diploma -
Susan E Wagner High School
Staten Island, NY06-2023
Skills
- Safety Protocols
- Hand-Eye Coordination
- Reading Comprehension
- Guest Relations
- Food Running
- Table Bussing
- Safety awareness
- Strong client relations
- Workplace Safety
- Performance Improvement
Timeline
Packer
Amazon
10.2023 - 03.2024
Barback
The Burrito Bar & Restaurant
01.2022 - 10.2023
Busser
The burrito bar and restaurant
01.2022 - 09.2023
High School Diploma -
Susan E Wagner High School