Orlando Fuentes

Executed administrative IT security duties in collaboration with local ISSM to uphold systems accreditation.

Supported operation and maintenance of classified F-15C training devices, both stand-alone and networked.

Conducted disaster recovery operations, including backups and restoration of servers, virtual machines, databases, and network equipment.

Operated, repaired, tested, installed, configured, upgraded, and modified simulators and training components.

Applied updates and patch management to ensure system integrity.

Performed general inspections before and after operations to maintain high standards.

Maintained and upgraded system hardware while managing startup and shutdown processes for rack components.

• Provided technical support for hardware and software issues across various devices.
• Installed and configured operating systems and software applications on user machines.
• Assisted users with troubleshooting network connectivity and peripheral device problems.

Achieved highest ANG grade with 98.1% compliance ratings during inspections.

Produced mission-ready ratings for NORAD AFE and six major command inspections.

Ranked number one among six SNCOs as first-line supervisor for ACA training and maintenance.

Contributed to 61 no-fail alert missions in 2014 while leading multiple shifts.

Ensured full compliance in equipment accountability procedures during unit evaluations.

Resolved chronic failures in ACA aircraft by developing data link improvement plan.

Excelled in planning and forecasting for concurrent ACE and Noble Eagle deployments.