Orlando Gonzalez
Sunnyvale,CA
Summary
Dynamic Kitchen Manager with a proven track record at Wursthall , excelling in food safety management and staff development. Successfully implemented quality assurance measures, enhancing food presentation consistency and fostering a collaborative team environment. Passionate about optimizing kitchen operations and resolving challenges to elevate guest satisfaction.
Overview
11
11
years of professional experience
Work History
Kitchen Manager
wursthall
San Mateo, California
05.2018 - Current
- Managed daily kitchen operations and staff scheduling for efficient workflow.
- Oversaw food preparation standards and ensured compliance with health regulations.
- Trained kitchen staff in food safety practices and cooking techniques.
- Developed and maintained inventory control systems to manage supplies effectively.
- Implemented quality control measures to maintain consistency in food presentation.
- Collaborated with front-of-house staff to ensure smooth service during peak hours.
- Resolved customer inquiries and complaints regarding food quality and service promptly.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
Kitchen Manager
Urban Bistro
Burlingame, California
07.2014 - 04.2018
- Managed daily kitchen operations and staff scheduling for efficient workflow.
- Oversaw food preparation standards and ensured compliance with health regulations.
- Trained kitchen staff in food safety practices and cooking techniques.
- Developed and maintained inventory control systems to manage supplies effectively.
- Implemented quality control measures to maintain consistency in food presentation.
- Collaborated with front-of-house staff to ensure smooth service during peak hours.
- Resolved customer inquiries and complaints regarding food quality and service promptly.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Developed and implemented kitchen policies, procedures and quality standards.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Received, organized and rotated paper goods and food ingredients.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Utilized various preparation and cooking methods to create menu items in accordance with recipes.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
- Assisted in developing menus according to seasonal availability of ingredients as well as customer preferences.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Used learning tools and programs to develop and maintain knowledge of food products, promotions and sales functions.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
Education
Esbo
MexicoSkills
- Food safety management
- Inventory oversight
- Quality assurance
- Staff development
- Kitchen operations
- Problem solving
Timeline
Kitchen Manager
wursthall
05.2018 - Current
Kitchen Manager
Urban Bistro
07.2014 - 04.2018
Esbo