Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Orlando Hernandez

SANTA ANA,CA

Summary

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Thorough experience working with individuals as well as small to medium groups able to handle high pressure situations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Personal Trainer

Fitness International LLC
05.2021 - Current
  • Improved client fitness levels by developing personalized workout plans and monitoring progress
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions
  • Increased client retention through consistent communication, motivation, and support
  • Boosted personal training revenue by promoting additional services to existing clients.

Cook

Marriott Inc
12.2017 - 05.2021
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes
  • Reduced food waste significantly by implementing proper portion control and storage techniques
  • Streamlined kitchen operations with effective communication and collaboration among team members
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.

Team Member

Costco
03.2015 - 11.2017
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Education

Associate of Arts - French Language And Literature

Santa Ana College
Santa Ana, CA

Skills

  • Exercise Program Design
  • Fitness Instruction
  • Fitness Program Development
  • Physical Conditioning
  • Food Handling
  • Customer Service
  • Contamination Prevention
  • Hospitality Service Expertise
  • Cash Handling
  • Workplace Safety

Certification

NASM - Certified Personal Trainer

AED

Languages

Spanish
Native or Bilingual
French
Limited Working

Timeline

Personal Trainer

Fitness International LLC
05.2021 - Current

Cook

Marriott Inc
12.2017 - 05.2021

Team Member

Costco
03.2015 - 11.2017

Associate of Arts - French Language And Literature

Santa Ana College

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Orlando Hernandez