Orlando Hicks
Detroit,MI
Summary
Dynamic and reliable professional with experience at Delaware North, excelling in customer service and food handling. Proven ability to efficiently stock and manage inventory while training new staff. Skilled in machinery operation and assembly techniques, ensuring safety and quality in fast-paced environments. Committed to delivering exceptional service and teamwork.
Overview
2
2
years of professional experience
Work History
Concessions Attendant
Deleware North
Detroit, MI
07.2023 - Current
- Stocked concession stands with supplies and food items.
- Assisted customers in selecting items, taking orders, and providing recommendations.
- Cleaned concession area including counters, floors, equipment, and utensils.
- Provided customer service by greeting patrons, answering questions, and resolving complaints.
- Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
- Monitored inventory levels of food supplies in order to prevent shortages during busy periods.
- Restocked merchandise when needed throughout the day.
- Followed company procedures for opening and closing concession stands.
- Assisted in training new employees on proper concession stand operations.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
Production Associate
LM Manufacturing
Detroit, MI
08.2024 - 03.2025
- Assisted in setting up production lines for manufacturing processes.
- Followed safety protocols while operating machines and equipment.
- Reported any issues to supervisor immediately for resolution.
- Cleaned up work area at end of shift to maintain safe working environment.
- Communicated with team members regarding tasks assigned during shift.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Hand-assembled needed parts with bolts and screws.
Package Handler
UPS
Livonia, MI
11.2023 - 01.2024
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Stacked boxes onto pallets in an efficient manner.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Assisted in loading delivery trucks with prepared packages.
Education
Eastern Michigan University
Ypsilanti, MIHigh School Diploma -
Taylor High School
Taylor, MI06.2021
Skills
Hand-tool proficiency
Machinery Operation
Product Assembly
Truck loading
Warehouse Safety
Loading and unloading
Customer Service
Food handling safety
Payment Processing
Fast and efficient service worker
Late-night shift availability
Food handling
Reliable team worker
Power Tools Operation
Assembly techniques
Assembly operations
Timeline
Production Associate
LM Manufacturing
08.2024 - 03.2025
Package Handler
UPS
11.2023 - 01.2024
Concessions Attendant
Deleware North
07.2023 - Current
Eastern Michigan University
High School Diploma -
Taylor High School