Orlando Ivey
Yonkers,NY
Summary
Driven professional with extensive experience at Children's Rescue Fund, excelling in office administration and workflow optimization. Demonstrated success in enhancing operational efficiency and data management. Skilled in digital archiving and maintaining high standards of clerical support, significantly improving organizational processes. Proven ability to manage complex schedules and prioritize tasks effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Residential Aide
Children's Rescue Fund
New York, NY
09.2022 - Current
- Complete new resident intake arrival packets, exit logs, and daily occupancy forms.
- Utilize agency systems for the Department of Homeless Services (DHS), (CARES), Client Assistance, and Rehousing Enterprise System in order to complete intake check-in and discharge.
- Maintain all logs (attendance, ACS emergency contacts, sign-in/out logbook) and submit completed logs on the 1st of every month to the Operations Director.
- Review nightly attendance roster incident reports. Conduct safety checks of facility clients.
- Distribute DHS notices, appointment slips, mail, to residents.
- Adhere to DHS housekeeping mandates.
- Receive food deliveries, confirm accuracy, and report all inconsistencies to the Shift Supervisor.
- Physically check all unoccupied units to determine occupancy status.
Safety Monitor
Children's Rescue Fund
New York, NY
09.2020 - 08.2022
- Maintained a safe and secure environment for residents and staff. Conducted hourly security rounds.
- Notified Special Investigative Unit (SIU) to report priority 1 incidents.
- Monitored facility and all site activities via CCTV system.
- Escorted all visiting inspectors (FDNY, DOB, OTDA, DHS, etc.). As directed by the supervisor.
Administrative Assistant
Children's Rescue Fund
New York, NY
03.2018 - 08.2020
- Scheduled meetings, conference calls, answered all inquiries, and resolved any customer complaints.
- Organized and collected organizational data, prepared spreadsheets utilizing Excel, created, and generated expense reports for all senior staff.
- Generated and maintained the organization's physical and electronic files.
- Prepared, assembled, and printed all files for all CRS-related reports.
- Responsible for creating caseload breakdown for 300+ families. Reconciled housing placement information.
Education
High School Diploma -
Edward A. Reynolds Westside High School
New York, NY06-2016
Skills
- Office Administration
- Scheduling
- Workflow Optimization
- Data Entry
- Clerical Support
- Reception oversight
- Calendar Management
- Digital Archiving
- Filing
- Mail handling
Certification
- NYPD F-80 Certification
- Security Certification
- CPR Certified
- Trained in the administration of NARCAN
Timeline
Residential Aide
Children's Rescue Fund
09.2022 - Current
Safety Monitor
Children's Rescue Fund
09.2020 - 08.2022
Administrative Assistant
Children's Rescue Fund
03.2018 - 08.2020
- NYPD F-80 Certification
- Security Certification
- CPR Certified
- Trained in the administration of NARCAN
High School Diploma -
Edward A. Reynolds Westside High School
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